“Amazing experience, everyone was really helpful. Katherine took the time to talk through the various paint options, gave recommendations, referrals to local painters, and were really kind and knowledgeable about the products and the industry. Left the store with some samples.Have not picked colors for our walls and trim yet but will definitely be coming back here for input and to buy paint if we end up using BM colors.”
“Best customer service ever. Tess and the rest of the team are rockstars. I ran into some issues with finding the right paint to match. The team made sure I was taken care of, walked me through everything step by step, and solved my paint matching problem. Took three stores before I found Tess and this group. Glad I did! Never going anywhere else but here for all my paint needs. Best paint, best service, best staff.”
“This was my first trip to PPG. I usually go to a national competitor, but the paints used in my home by the contractors came from PPG. Apparently colors for contractor just are changed our periodically. The major interior color I required is no longer mixed, and when it was it as in contractor 5 gal. buckets. The white trim also same problem. BUT! The guy who assisted me went to the limit and was able to provide everything I needed, in the small quantities desired. Well, except for the white trim. Cudos, y'all!”
“The staff at Sherwin Williams on I-35 in Round Rock, TX is extremely accommodating, patient, polite and professional. I simply brought in a small kitchen cabinet door that was custom painted for color matching purposes. They carefully matched a custom cabinet color until it was the correct shade for me.”
“I stopped in to buy some paint and was greeted by Matt. He was very fast, courteous and helpful. Great customer service seems like a lost art nowadays but he has plenty to spare. I can’t speak for any other staff and/or products/services at this location but Matt deserves a top notch review for his efforts.”
“Came here the other day to get a new lock for our door, and before I even had a chance to ask anyone, Robert was there asking how he could assist me. We instantly went to the aisle, he grabbed the correct item, and had me checked out in less than 2 minutes.
Amazing experience and in line with the other times I've been here. Will 100% keep coming back with knowledge and help like that.”