Verizon at Cellular Sales in Round Rock offers an outstanding customer service experience that keeps clients coming back. Located at 1719 N Interstate 35, this store is known for its friendly and helpful staff. Customers have praised employees like Omar, Tyler, and Sonny for their politeness and professionalism. Many have noted how these representatives take the time to assist with various needs, such as upgrading phones, transferring accounts, and adding lines without rushing anyone out of the store. Reviews highlight the store's commitment to providing thorough assistance, ensuring clients leave satisfied. For instance, Sonny went above and beyond by locating a phone at a neighboring store when it was out of stock, showcasing dedication to customer satisfaction. The atmosphere is welcoming, making it a preferred destination for those seeking wireless solutions, whether for Apple iPhones, Samsung Galaxies, or Motorola devices. With a range of wireless accessories, exclusive services, and the latest promotions, Verizon in Round Rock stands out as a top choice for wireless needs. Customers are encouraged to call for an appointment or visit the store to experience the exceptional service for themselves.
Erick did a wonderful job to help fix my phone definitely great communicator and helping me understand Verizon, a little better, thank you, sir. I appreciate you!
August 2025
Made the Apple switch to Android and Erick was able to assist me with the switching and updates on my account. Great service .
July 2025
The Best Customer service experience! from all the stores in Round Rock. I always come here for all my service needs . The sales representatives have lots of patience, friendly, never rushing you out the store. You guys are Awesome totally Rock! Come visit the store and see it for your self.
