“I've got to say, I've been to a few other att stores and have run into some very rude and very condescending employees. But Melina and Regina at the att store off Palm Valley (79) were a breath of fresh air. They were incredibly polite and patient even though I had no clue what I was doing. They walked me through upgrading my phone and explained in detail what was happening. I would give them more stars if I could but I guess 5 will have to do. Thank you both for a great experience and I truly hope management and/or leadership sees this review. What started off as a frustrating day turned out to be a pleasant experience and a great morning. Thank you.”
“AT&T representative HUNTER was absolutely over the top fantastic efficient smart handled every issue that I had , Went over the products went over the return went over my bill absolutely wonderful to deal with. I wouldn’t go anywhere else. He deserves top position in any of the AT&T stores fantastic. !!”
“Rafael was very friendly, professional and informative. Helped me make the right decision with my new phone. Go see him if you have any questions and he will answer any problems! Thanks, Raphael”
“Been with ATT for almost 10 years and first time I actually enjoyed being inside an ATT store. Samantha was awesome! She made me feel welcomed and took care of my issue immediately! Great service! 10 out of 10 for me.”
“We went into this location for new phones (Christmas gifts). Our representative was Ana. She was amazing. Sandra held the fort down while Ana was occupied with us (We took a lot of Ana's time). We came in on a good day. Jim, the Regional Manager was there and he was a HUGE help. Thank you to both young ladies, Ana and Sandra, and to Jim for making our Christmas merry and bright.”
“Visited the AT&T store in Round Rock. It took less than 5 minutes before a representative assisted me. Leanne was very helpful in completing what we needed. She explained everything before ordering the phones we wanted. Then she explained the next step. She was friendly and professional. I would definitely recommend the representatives at the University store.”
“Love the service quick and fast my kids are happy my daughter happy and all above we are satisfied with the help safi uddin was on point answer all my questions great service”
“I had a bunch of questions about trade ins and how it would affect my plan and Jonel was incredibly helpful, kind, and knowledgeable. Easily the best (and quickest) experience I’ve had at a Verizon store.”