Verizon at Cellular Sales in Round Rock offers an outstanding customer service experience that keeps clients coming back. Located at 1719 N Interstate 35, this store is known for its friendly and helpful staff. Customers have praised employees like Omar, Tyler, and Sonny for their politeness and professionalism. Many have noted how these representatives take the time to assist with various needs, such as upgrading phones, transferring accounts, and adding lines without rushing anyone out of the store. Reviews highlight the store's commitment to providing thorough assistance, ensuring clients leave satisfied. For instance, Sonny went above and beyond by locating a phone at a neighboring store when it was out of stock, showcasing dedication to customer satisfaction. The atmosphere is welcoming, making it a preferred destination for those seeking wireless solutions, whether for Apple iPhones, Samsung Galaxies, or Motorola devices. With a range of wireless accessories, exclusive services, and the latest promotions, Verizon in Round Rock stands out as a top choice for wireless needs. Customers are encouraged to call for an appointment or visit the store to experience the exceptional service for themselves.
Omar was super helpful getting my phone working again today! He was kind, honest, and helpful! Thanks for the great customer service- it’s much appreciated!
May 2026
Erick was great and helped me set up a line and walk out with a new phone in no time.
May 2026
I had a bunch of questions about trade ins and how it would affect my plan and Jonel was incredibly helpful, kind, and knowledgeable. Easily the best (and quickest) experience I’ve had at a Verizon store.