“The patch was pricy IMO but their service was really great. I was happy to see that they had a price guide on display. The facility was very clean and the staff was friendly. They were able to patch my tire quickly before I had to be at work :)”
“The owner and the guy that changed my tire were both genuinely good good people. The kind of people that are rare to come by. I will always go there for my tires and I hope everyone else does too.”
“Amiable person who was meticulous in not only patching my flat, but also added air into my spare. On top of that, he noticed my hands were dirty after I changed to a spare and offered me to wash my hands.”
“Great place! My loaner had a tire leak that couldn't be repaired. Since it was a loaner, I obviously didn't want to buy a tire. They graciously moved my groceries to the back seat and put the spare on so I didn't have to drive all the way to the dealership on a Friday afternoon at no charge. I will be coming here from now on when I have a tire issue or purchase. Highly recommend!
Update 07/18/24: Still the best place to go for tire issues. They really care about their customers! Highly recommend”
“Awesome customer service and quality work. Got an oil change, 4 new tires, and an alignment and was in and out within an hour . Just moved to the area and will be using them for my vehicle needs in the future!”
“Was helped by the Store Manager, Chris. I had a million questions and he was very patient with me. They didn’t have my exact tire, but he met me halfway and ended up with a better tire for a just a fraction more. He also went out of his way to help me with a rebate that didn’t automatically come off of the pricing when I paid. I asked after the transaction was already ran but he followed up with me promptly and amount was refunded. I left very satisfied with my service.”
“Jenna has crazy, amazing-outstanding customer service!!! She took the time over the phone to get me a same day appt for alignment, tire balance/rotation, and oil change. Gave me the quote and told me to come on in. I arrive, place is packed full of customers, however they were able to get me in. She prepared me over the phone that it might take 1.5-2hrs. it did and when I got back they had my truck ready, made recommendations for services that may be needed in the future, and gave me financing options and also provided me with info on upcoming sales that might benefit me!!! Wow!!! Well rounded!!! They also provided me with a detailed receipt and printed and emailed me everything they had done and also their recommendations. John was also an associate that assisted me with my transaction. He too was very professional and answered all of my questions and explained in detail, the what and why, of their recommendations!!! They both provided OUTSTANDING customer service!!! They deserve recognition!!! Thank y'all. A definite yes for me!!”
“I have dealt with NTB for years and it has always been great but, Lindsey Pugh and Harvey Moss are excellent, wonderful , outstanding people. This experience has made me decide I will only be coming here from now on!!! Customer service all the way to waiting times and all in between it was perfect and they deserve raises!!”