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“The perfect place ever. All the employees are so nice and politely, but Troy is the special one. He is the best person ever. Positive, good vibes and good energy.”
“Always forget about this location, but it was right in the area in which I was meeting a friend for coffee. Even though there was only one employee on duty with a somewhat long line, I was in and out in under ten minutes. Way to go! The pricing was clear cut for what I was mailing out, including a tracking number and insurance. Wow! The facility was clean, including the parking lot, and parking was easy to navigate. In the future, I won't hesitate to use this post office again.”
“I had such an amazing experience thanks to Denetra! From the moment I walked in, she went above and beyond to help me with everything I needed. She was patient, knowledgeable, and genuinely cared about making sure I was taken care of. Denetra explained everything clearly, answered all my questions, and made the whole process smooth and stress-free.
She’s not only a true professional but also a wonderful human being. It’s rare to meet someone who treats you with that much kindness and respect while still being incredibly efficient. If you get the chance to work with her, consider yourself lucky—you’ll be in great hands!”
“Always good service and friendly staff. I have been here many times and always had a good experience! Honestly I wish all usps staff was like these ladies. Thank you for nice service!”
“Chris at the front desk was very cheerful and nice to everyone, even when he was the only one working with 15 people waiting consistently. told everyone “im sorry for the wait” and “have a great day”, all of those things. also reacted great when i was confused about my package shipping out. made the wait seem shorter”
“Drop orders off from my small business here all the time. Always have pre-paid USPS labels so they make it very smooth also with the new Click-N-Ship service. I always simply walk in, skip the line, drop off my packaged, and boom they mark them as shipped and handle them from there. They're always very friendly and my orders get shipped out quickly!! Thank you Roanoke USPS for all of y'alls stellar service.”
2 - 4:30PM 9AM - 12:30PM
3201 Diana Dr Ste A, Richland Hills
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“Had to ship some items 2 times this week. The agent at this location in Richland Hills is the absolute BEST. Proactive, customer focused, cost conscious and friendly with a smile!!! Very much appreciated!!!!!”
“The mail person that deliversmail at my apartment complex. will not take the outgoing mail. I put a letter in there last weekend Saturday, July 5 and it’s still in there a whole week. I don’t know what’s so hard about taking Mail to the post office and that your job you’re not doing a very good. You have to do better than this.”
2 - 5PM 9AM - 1PM
6651 Watauga Rd #103, Watauga
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“Very nice and helpful people. A lot of reviews aren’t good but this is a small office with only 2 people working it so obviously it’s not going to be as fast but it is not usually packed at all so your in and out within 3-5 minutes.”
1 - 4PM 7:30AM - 12PM
312 FM718, Newark
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“Absolutely impeccable customer service. I had a complex situation and they were patient and knowledgeable and helped me to a solution. Even the custodial staff was friendly, greeting me at the door and helping me get to the help window. My wife has had consistent service as well. Thank you!”
8:30AM - 5PM
1008 Roberts Cut Off Rd, River Oaks
Post Offices
“My experience was wonderful today w Angela E. I was helped and not rushed. She took time to help me send and track my package. I was treated like a valued customer.”
6:00 AM - 12:00 PM
100 N Nichols St, Fort Worth
Post Offices
“Only one of a few locations that is actually open on weekends and open till 4 PM.
Came in at 1:45 PM on a Saturday expecting craziness. The sweet lady here at the front was processing people faster than I’ve ever seen.
I needed to verify my address since I just recently moved.
I parked, went in and was back in my car in 4 minutes. New record in my book for USPS ??
Thank you!”
2:30 - 4:30PM 9AM - 1PM
819 Taylor St, Fort Worth
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“I was hunting for a certain stamp design all across DFW and had no luck, but when I called this location Cynthia answered and could not have been more friendly and helpful. And they had the stamps in stock!”
“was not home to sign for an expensive package so had to come here to pick it up.
after reading these reviews I prepared for the worst but when I got there the worker was super chill and got me the package. 5/5 experience”
“I had an issue with packages delivered in a locker at my cluster mailbox and I left a note for the postman and he actually brought the packages to my house the very next day. I even got a follow up call by Clay to ensure my issue was addressed. Very pleased with this interaction.”
2 - 3PM 9AM - 1PM
1501 Arnold Ave, Naval Air Station Jrb
Post Offices
7:30 - 11:30AM 12:30 - 4:30PM
1097 School House Rd, Haslet
Post Offices
“Scott was the hero of the day for helping track down a missing package; a birthday present for my kiddo. The package was delivered into a parcel locker in my mailbox unit, but I hadn't received a key. I stopped by the post office this morning and the package was placed on my porch this afternoon, so happy!!! Scott was very pleasant and professional. Also appreciated Amy calling this evening to make sure I had recieved the package.”
8:30AM - 5PM
301 N Las Vegas Trail, Fort Worth
Post Offices
“Big shout out to whoever the new mail carrier is for Spaugh court! Absolutely wonderful,he brings mail to my door when its too big to fit in the box.Thank you! I try to catch you and say thanks but you are quick,but yeah thanks!”
3 - 5:30PM 10AM - 1:30PM
2400 Westport Pkwy Ste 200, Fort Worth
Post Offices
“I came into the post office yesterday to pick up a flat rate box and the customer service was outstanding. Today I went to mail it off and I was greeted with a smile, the place was clean, I didn’t stand in line long, and the customer service was great. He was very patient with everyone and very respectful. This was my first visit here since moving to the area and this has been the best post office visit I have had in a very long time. I no longer dread dealing with rude employees with poor customer service!”
“I went to different location the guy at customer service was so rude !But the lady here was so kind I returned my package without the box ? !She made my day thank you so much ?”
“Everyone has been sweet as can be when I go here! I usually talk with Sylvia and she is so personable and helpful! And they always help me get the best option for my shipping!”
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“See a lot of one-star reviews and mostly about the USPS. The positive reviews are mostly about the Saginaw location and its staff - as it should be. I usually go to the office near my house but happened to be in Saginaw and needed to mail an important letter. I did not get the young man's name, but he was professional and courteous and not something I have experienced at the locations closer to home. I'll be back.”