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“Shout Out Major to Kaden he was a phenomenal help. 10/10 experience will only buy from him. He was helpful in my line transfer from one at&t plan to another AT&T plan when other stores and customer service were not we spent three months trying. He got us done in a timely manner. He is the only thing that saved us from transferring to a different phone service provider. I can’t sing high enough praises about Kaden I might actually upgrade my phone now.”
“We went into the store upgrade her 14 iPhone had a critical battery error and would no longer hold a charge. Eric assisted us and he was awesome from the start. We told him we wanted a iPhone 16 and he guided us through the options--no hard selling. Once we decided and purchased the phone he guided us through the data transfer from the 14 to 16. During the transfer he demonstrated the new features of the 16 and made the entire experience painless. Thank you Eric!!!!”
“Raj and his team at Cell Phone Fix (3353 Knickerbocker, San Angelo TX) got my Samsung Galaxy A13 up & running again in no time, and clearly explained the root cause. We will definately be back next time we have a cell phone problem!”
“Had the BEST experience today 03/14/26 with Angel and Lacy! Was greeted with friendly smiles and they answered any and all questions. Helped get the device I went in for and had to bring my youngest with me, they treated my little guy like one of their own! Hands down best experience at a phone store ever!!”
“Stacy helped me find the phone I needed for my business and contacts with my family and friends. She listened to me when I described how I use a cellphone. She described the features of three phones. Then, Stacy recommended one as the phone that would best meet my needs. When she discovered that phone was not in stock at her MetroPCS by T-Mobile store, she checked and found it was available at another store a few miles away. She said she had called the other MetroPCS store and reserve that one for me, in case it was the one I wanted. She told me who to ask for at the other store. Stacy was very helpful and wanted to be sure I got the phone I needed even if it meant that she didn’t make the sale.When you go to the metro PCS by T-Mobile on 29th St. and Bryant Throughway North, be sure to ask for Stacy. She will help you make the right choice.Stacy is the helpful young lady with a beautiful rose on her neck.”
“I got a great deal on a used phone. The owner was helpful and everything was fairly priced. Dont make the mistake of going to the OTHER cell phone store right around the corner from this place though. They are ready to rip you off.”
“I want to give a huge shoutout to two incredibly outstanding employees — Jaime and Luis! I came in during one of the most stressful weeks of my life. I was sick myself, had a very sick grandchild at home, and on top of all that I was dealing with a phone that had given me nothing but problems. I was stressed and I will admit I probably wasn't the easiest customer, but Jaime handled everything with such grace, patience and professionalism that she completely blew me away. She got everything transferred over to my new phone perfectly and I could not be more grateful! And then there was Luis, what an amazing young man! His knowledge of phones is absolutely incredible and his kindness and professionalism were beyond impressive. He made me feel so taken care of and at ease. These two are the real deal. If you need phone help ask for Jaime and Luis — you will not be disappointed! Five stars isn't enough! ⭐⭐⭐⭐⭐”
“All I know is Joseph Castillo is such an amazing pple person! He's very knowledgeable about the cricket business and I really appreciated that! He answered all my questions and had a solution right off the bat to my problem!!! U can tell he really likes his job, and I am very grateful for that bcse I was basically in and out bcse Joseph knew what he was doing!!! Thanks Joseph! Sincerely, Karla Sharp”
“This guy Angel is great got me a Free phone with my same number and great deal for the phone case and glass! Very polite and know what he's doing! Couldn't be anymore clear and perfect! Thanks”
“Nayeli and Alan are great. Nayeli was so helpful, educated on all products, patient, and understood everything we were inquiring. This store is blessed to have these two employees.”
“Had bought a new phone online through T-Mobile and the screen protector failed right away during install while I was putting it in — they got me in and out with a new one, no charge, less than five minutes. Took great care of me and made my day a lot better.”
“I usually avoid other Verizon stores because the customer service has been so hit or miss. However, Cassandra was so helpful and cordial in quickly assisting with an activation issue I was having, that I would go there again without hesitation. I left the store with a brand new perception on Verizon’s customer service and a sweet new working phone. In fact, it really made my whole day better, maybe I need MORE cellular issues.”
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“Shout out to Stacy! I came in a few weeks ago to get my elderly mother a new phone. Stacy was incredibly patient and helpful. I can’t thank her enough for all she did to get my mother set up properly with her new phone.”