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“We went into the store upgrade her 14 iPhone had a critical battery error and would no longer hold a charge. Eric assisted us and he was awesome from the start. We told him we wanted a iPhone 16 and he guided us through the options--no hard selling. Once we decided and purchased the phone he guided us through the data transfer from the 14 to 16. During the transfer he demonstrated the new features of the 16 and made the entire experience painless. Thank you Eric!!!!”
“Kaden was very friendly and professional. He took care of us and answered all the questions I had on the iPhone. We got my phone ordered and were on our way. He made this visit a pleasant one. Thank you, Kaden for being so helpful and educated. 😊”
“I haven't broken a phone in over 10 years. But when I did, it as 6pm and I was going out of town the next day. Cell Phone Fix was great! Friendly, fast, and honest. He said he would check the microphone and camera once the broken screen was off, but would do anything extra until he spoke with me first. Got a new OLED screen on my phone within an hour and I was ready for my trip the next day. It was stressful free and fast. Great work!”
“So today 2/2/2026 I went in the store and I could not ask for better customer service. I'm a Veteran and I am good with people but the lady who was there working today around 3 pm or so was the best customer service worker I have ever dealt with . I mean nice professional curtious and fast and knew everything. No questions asked hands down the best Metro store I ever been in I want to thank you for today mam may the Lord bless you and keep up the good work . Ps this is the guy that got the free phone for switching over or whatever that was there with the lady next to me it was me and her any way Thank you !!!! You're the best Metro is the best !!”
“Excellent customer service
I wanted to share my positive experience, I had a somewhat complicated technical issue, and the service I received was exceptional, Rosalva handled my case, and she was incredibly efficient; not only did she resolve my problem quickly, but she was also very kind and patient throughout the entire process, it is a relief to find such professional and dedicated people. She definitely deserves these 5 stars!”
“Had the BEST experience today 03/14/26 with Angel and Lacy! Was greeted with friendly smiles and they answered any and all questions. Helped get the device I went in for and had to bring my youngest with me, they treated my little guy like one of their own! Hands down best experience at a phone store ever!!”
“I got a great deal on a used phone. The owner was helpful and everything was fairly priced. Dont make the mistake of going to the OTHER cell phone store right around the corner from this place though. They are ready to rip you off.”
10AM - 9PM
3315 Sherwood Way #133, San Angelo
Mobile Phones
“I want to give a huge shoutout to two incredibly outstanding employees — Jaime and Luis! I came in during one of the most stressful weeks of my life. I was sick myself, had a very sick grandchild at home, and on top of all that I was dealing with a phone that had given me nothing but problems. I was stressed and I will admit I probably wasn't the easiest customer, but Jaime handled everything with such grace, patience and professionalism that she completely blew me away. She got everything transferred over to my new phone perfectly and I could not be more grateful! And then there was Luis, what an amazing young man! His knowledge of phones is absolutely incredible and his kindness and professionalism were beyond impressive. He made me feel so taken care of and at ease. These two are the real deal. If you need phone help ask for Jaime and Luis — you will not be disappointed! Five stars isn't enough! ⭐⭐⭐⭐⭐”
“Nayeli and Alan are great. Nayeli was so helpful, educated on all products, patient, and understood everything we were inquiring. This store is blessed to have these two employees.”
10AM - 8PM
2169 S Bryant Blvd, San Angelo
Mobile Phones
“All I know is Joseph Castillo is such an amazing pple person! He's very knowledgeable about the cricket business and I really appreciated that! He answered all my questions and had a solution right off the bat to my problem!!! U can tell he really likes his job, and I am very grateful for that bcse I was basically in and out bcse Joseph knew what he was doing!!! Thanks Joseph! Sincerely, Karla Sharp”
“Had bought a new phone online through T-Mobile and the screen protector failed right away during install while I was putting it in — they got me in and out with a new one, no charge, less than five minutes. Took great care of me and made my day a lot better.”
“I usually avoid other Verizon stores because the customer service has been so hit or miss. However, Cassandra was so helpful and cordial in quickly assisting with an activation issue I was having, that I would go there again without hesitation. I left the store with a brand new perception on Verizon’s customer service and a sweet new working phone. In fact, it really made my whole day better, maybe I need MORE cellular issues.”
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“Mikey have a wonderful customer service he give me good deal on my new upgrade phone & also help me to transfer all my stuff in new phone. I like his customer service.”