AFFCU (Braun Pointe Financial Center) is a friendly and caring credit union in San Antonio, TX. Customers appreciate the staff for being professional, friendly, and understanding. The team at the Braun location, including tellers and representatives, consistently works to help customers quickly and efficiently. One customer praised a staff member who helped with reporting fraud, noting the staff’s patience and thoroughness in handling the issue. Others highlighted the positive attitude of staff members who are always willing to assist with questions and account services, even from a distance. Specific staff members, such as Chris, Christine, and Tammie Aguilar, received compliments for their professionalism, friendliness, and thorough assistance. Overall, customers feel valued and confident in the services provided by AFFCU at the Braun Pointe Financial Center, making it their preferred banking choice. The credit union's focus on good customer service and community care shines through in every interaction.
This was previously the Air Force Federal Credit Union
April 2025
Christine greeted me with a smile and was friendly and efficient.
March 2025
Christine is the definition of customer service. A true professional that always has a smile. She is kind and compassionate. You can tell that she enjoys helping others and for this I thank her.
