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11AM - 7PM
639 Lanark Dr, San Antonio
Appliances
“Jerry was phenomenal! Absolutely amazing customer service. Jerry, your smile brightens the room!
Answered all of our questions, including the technical bits.
Even had jokes! ? Made us feel right at home. Genuine personality from the heart.
We WILL be back.
Btw, Rich was great too! ?”
“Andy is an amazing salesman! He sold me a high quality refrigerator a few months ago and I came back today and got a washer dryer! Great service and trustworthy appliances”
10AM - 8PM
1305 SW Loop 410, San Antonio
Appliances
“We purchased an L- shaped Sectional sofa set in March of 2023 and 14 months later it is still as good as a brand new one. They are for sure a pocket friendly furniture company.”
“Every time I go in, it's Nick who is always there to greet,offer help and a great experience. Made multiple purchases and shows a lot of patience as I take my time making some long decisions when visiting. Aaron's corporation needs to have more employees like him, he shows a lot of enthusiasm and excellent customer service with a wealth of knowledge. Strongly recommend shopping with Nick, also very professional!”
“Store’s first impression was not the best. Upon entering the store, I almost walked out. The front of the store looked in disarray. I honestly thought this was a used/salvage type establishment.
Fortunately, as I was debating whether to stay or walk/run out, Ramon asked if I needed help. I informed him I was looking for an electric dryer. He directed me to the dryers and informed me that the dryers had been tested and in good working order and new other than the scratches and dents. I was still not convinced. The dryers were also dusty. Then Ramon said they still had the manufacturer’s warranty. He should have mentioned that first.
I must admit, regardless of the minor scratches and dents and dust, the dryer looked in good shape. The inside of the dryer looked brand new/spotless. As Ramon left me to assist someone else, I looked up the dryer and price at one of the big box stores on my phone. The dryer was not only a better model than one I had recently purchased online. The dryer at Scratch N Dent was more than $400 less, not including other required fees the big box stores want to charge.
Needless to say, I quickly canceled the dryer I had purchased online and bought the Scratch N Dent dryer. They even loaded the dryer onto my truck. Note: They do not strap down the appliance. So bring your own straps and or rope to secure the appliance.
The moral of this story is, don’t judge a book by it’s cover. I got the dryer home, connected it and all is well. The dryer works perfectly. It has features I wasn’t even looking for. Not to mention, the unexpected surprise when I opened the dryer door, there was light in the dryer compartment. I am truly happy with my purchase and will place Scratch N Dent at the top of my list for my next appliance purchase. If you like good prices and don’t mind some minor scratches or dents, give Scratch N Dent a try. You won’t be disappointed. Thank you Scratch N Dent and Ramon. ?”
“I can’t speak highly enough on Dave and Erica. They were absolutely fantastic to work with and had multiple sectionals in our price range. We were so tired of being pressured into buying at Ashley’s, conns, living spaces and rooms to go. I can’t praise them enough for the customer service and ease of purchasing from them. Couldn’t recommend them enough!”
10AM - 7PM
13240 Nacogdoches Rd, San Antonio
Appliances
“Great experience in the store. Greeted me, and gave me space to look. When I was ready for more info Marvin was ready to attend me. Went through the finance process with Jessica. Because of something on my end I didn't qualify.... BUT they did follow up with me and found a financing way for me. Carol was great over the phone and made the process to finance easy. Thank you everyone and I highly recommend them!”
“This place is wonderful!! We have purchased 2 items, washer and refrigerator for our rental. Awesome quality and pricing of products and delivery. Listened to our needs and went out of the way to be helpful. Jasmine and Alma were spectacular. Both locations were clean and safe. Thank you again!”
“For a small business, this is a great business. They offer new and used equipment and also repairs. Great selection of appliances and great customer service. Lauren was very, very helpful and even loaded my washer for me”
“We just bought a refrigerator today. If you want a nice selection of stainless steel fridges, at a great variety of prices, this is your place. No pressure, just let us shop, and they were super friendly. Gave us a 5% discount to take our picture, with our fridge for their FB page. We will be back.”
9AM - 4:30PM
123 W Carolina St, San Antonio
Appliances
“This is the top repair shop in San Antonio period. Years of experience and knowledge.Very reasonably pricing !They take care of the customer.Look no further .”
“I've used their services twice now. Most recently Rudy came out to install a faucet and replace the supply hoses. He knocked it out in no time, made me regret not getting it down sooner.
On the first project I worked with them on was installing a dishwasher. I got a quote from a competitor first (cough* cough* Goettl) and they tried to charge me the price of the dishwasher for the install. They had the gall to try to also pitch me subscription service. Anyways, Ajax was going to charge me less than half of the competitor. I don't know if that was a reflection of the competitor or how these guys are so reasonable.
Ajax Plumbing is reasonable priced, easy to book with, and are quick and professional. Will definitely be coming back to them in the future.”
“First time visitor The gentleman that helped me was great, He tested my parts and only sold me only what I needed. Great price very surprised. Now my dyer works like new. Thank you very much.”
8AM - 5:30PM
12788 O'Connor Rd, San Antonio
Appliances
“My stove stopped working just before Christmas, so I contacted Bennie’s TV and Appliance. They were able to deliver a new stove to me the day before Christmas Eve. The team was both friendly and professional, and I truly appreciated their prompt service.”
“The great folks at this location saved the day when our own refrigerator quit working right before the Thanksgiving holiday. We were able to rent a refrigerator on very short notice, and we were able to pick it up in person and they even helped load and secure it in my small truck. I would absolutely use this store again if the need arises. Thanks Joe!”
“Fair prices and wonderful selection. The staff was very helpful and was patient with all the questions I had. I was reffered by a friend who been coming for years and I was not disappointed with the washer and dryer set I bought”
8:30AM - 5:30PM
706 W Summit Ave., San Antonio
Appliances
“Excellent service in every sense. After seeing so many negative comments I was scared but it went great. And it was also great to be served by the famous (just kidding?) salesman Fabrian. So thank you, thank you Fabrian for your service.”
“Home Depot is stepping it up!
Had a great experience at the location near Bitters/281… was greeted and accurately given directions to the item needed, then greeted again moments later and, as I attempted to load an item onto my flatbed, was offered assistance by Leroy in the nearby plumbing department to load the remaining items and he suggested to purchase one additional to receive a bulk discount (no brainer!). Heading to the self-checkout, the attendant offered to have someone load my car; I accepted and before I could reach my car, was approached.
Few things to note because I’ve been purchasing 5 bags of salt crystals from different Home Depot locations four times a year over the past eight years:
1.No employee has ever offered to load my flatbed with these heavy bags
2. No employee has ever told me about the bulk discount with the purchase of 6 bags
3. No employee has ever offered to have someone load my car or assisted me with this task
Way to step up your customer service game… I’ll definitely be back to this location!”
“Super nice front desk and very accommodating. I was greeted by Michael Jayne and he helped me pick out an amazing set for my shower and faucet. Never felt rushed and was very friendly and respectful. Will be definitely buying a toilet with his expertise. Thanks for everything!”
“Excellent customer service they answer all your questions in my house I bought a washing machine and they showed me how it worked THAT convinced me in other places they only sell it to you without YOU seeing how it works”
“What a great event put on by Reece Bath +Kitchen, the staff is incredible friendly and knowledgeable. We had such a great time meeting new people and enjoying the festivities. If you have not checked them out I highly recommend that you do.”
“This store has the best customer service!! Yesterday my fiancée went to pick up a locker order and was immediately approached by Cynthia who only assisted him but also stated she would get his order so he didn’t get wet! Today I went in and Cynthia again approached me and asked how she could help. Not only did she listen to what I needed patiently but she also called the right employee to assist me. I was in and out happy with my purchase very fast!
Also, Archie in electronics is very patient and knowledgeable. Highly recommend this store for their friendliness and customer service.”
“Wanna give a huge shoutout to Anna and her manager for going above and beyond to work with my schedule and informing me of all of my options. Y’all rock, merry Christmas, and a happy new year!
Also got to meet Kelly (not under the best circumstances, sorry Kelly it was my mistake), BUT she was a dream! Even though I made a mistake with my finances, she was kind, courteous , and respectful. I haven’t met such a well maintained team of individuals in a long time. Keep up the great work!”
“Katherine at the pro desk section is very professional and helpful!
She patiently worked with me to figure out a way to use the remaining balance of my gift card for part of my purchase. She also provided lots of good advice to make it like a breeze for me to find the items that I needed.”
“Came her today to finalize my order for a sectional and I loved my experience mike was so nice and helped me out alot I'm so excited I can't wait til it gets delivered this weekend”
“I just wanted to extend my gratitude for Mr.Charles Flemming!!!! Mr.Javier, and the it techs, I just read the latest review of this place, I must say I downright disagree, I had an issue with a residential installation, Mr.Charles, personally, loaded a replacement unit, drove to the other side of town to bring me a replacement unit, after going through total diog, with IT, Mr.Kevin, we figured out we had another component causing my issues, within 40 mins, Mr.Javier was there with the replacement coil, folks this kind of "customer service " is un-heard of in this day and age, my customer is 94 yr, military veteran, and the guys at this place did today something I've never seen, I am blown away by the service, and you better believe I'm spreading the word, absolutely the best customer service in all my 13 yes, of working with all the distributors in the city. Hands down Amazing, if I could say anything else to prove my gratitude, not only for my customer and his family, but for myself and mine. Thank each and everyone of you guys over there, we've never had an issue at all, but when we did, you guys (Charles) rang the bells!!!! Thank you guys so very much!!Thomas(Elliott Air)”
“Great place to check out for your kitchen appliance needs. The people are super helpful and the owner very knowledgeable.While they did not carry the brand of cooktop I was looking for, they were very helpful as to what to watch out for when ordering via the internet.They are tucked in next to EZ at the corner of hwy 281 & Bitters.”
“Came into this place yesterday..this was our last Hope to find help with our plumbing! The Staff was Great! .. especially Daniel! A Big Shout out to these workers! Great Attitude ..extremely Helpful! And to a couple of plumbers that were in the store! THANKS AGAIN! I STONGLY RECOMMEND THIS PLACE! And GO COWBOYS!????”
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“We are very happy with our experience at BBQ Outfitters in San Antonio. Mike M was awesome to work with as he helped us through our options, and the delivery and setup by Roger and Grant was smooth and quick!”