BBQ Outfitters is a trusted business known for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and helpful team members who assist with selecting the right equipment and provide detailed information about products like grills, smokers, and fire places. The store offers a wide range of BBQ equipment, including Big Green Eggs, Weber grills, and various logs and accessories. Many customers highlight the personalized service they receive, with staff taking the time to explain benefits and drawbacks of different products, ensuring customers make informed choices.
Installation and after-sales service are also highly praised. Skilled installers are described as polite, efficient, and patient, often staying to ensure equipment is fully operational and providing helpful tips on maintenance. In one case, technicians went above and beyond by troubleshooting and fixing a connection issue on a new grill, staying until the customer was satisfied.
Customers consistently mention the store’s welcoming atmosphere, beautiful displays, and the staff’s expertise. Whether purchasing a grill or seeking advice, shoppers feel confident and well taken care of. BBQ Outfitters remains a top choice for backyard BBQ needs, with many customers noting they will return for future purchases and service.
Mike M. Took his time with us and was very patient. He assisted us with many suggestions and showed us designs on his system with the items we were interested in.
September 2026
Mike Martinez is the man!, great customer service and personality
September 2026
Chris was a great salesman and very helpful with sorting through our needs for the right grill for our house. He is also able to provide amazing contractor choices.
