AutoZone Auto Parts in Thousand Oaks, San Antonio, TX is known for its excellent customer service and knowledgeable staff. Customers have consistently praised the store's employees, particularly Jack and Marco Valdes, for their willingness to help, diagnose issues, and provide efficient solutions. The store is well-stocked with a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have expressed satisfaction with the store's ability to quickly address their needs, whether it's changing wipers, replacing a battery, or troubleshooting a check engine light. Reviewers have highlighted the store's friendly and respectful demeanor, especially towards female customers, which is often a concern in the automotive industry. The staff's professionalism, efficiency, and problem-solving skills have consistently impressed customers, making them eager to return for all their auto needs.
This is definitely the best AutoZone! They are ALWAYS friendly and helpful. This was true again today when Jack confirmed my “zero charge” battery was ready to be replaced! He was so helpful and quick! Thank you AutoZone & especially Jack!!!
July 2025
Jack helped me find wipers for my vehicle and offered to attatch them. He showed me what to look for then next time I need wipers. Very helpful!
July 2025
Peggy was so attentive & explained everything I asked (I know nothing about cars). Super sweet & knowledgeable!
