O'Reilly Auto Parts store #829 in San Antonio, Texas provides excellent customer service and a wide range of auto parts, tools, and accessories. Located at 3127 Thousand Oaks Drive, this store offers free services like battery testing, wiper blade and bulb installation, fluid recycling, and a loaner tool program. Customers praise the helpful Parts Professionals who assist with finding the right parts for any project, whether it's spark plugs, a fuel filter, or brake fluid. The manager and assistant manager receive special recognition for their outstanding customer service. They were described as extremely helpful, with impeccable skills. One customer was assisted by the assistant manager in replacing terminals on their vehicle, while another had their vehicle's electrical system diagnosed to find and solve the problem. Customers appreciate the quick and efficient service, as well as the willingness to go the extra mile, such as allowing a customer to change oil in the parking lot and disposing of the used oil. With over 6,000 locations across the US, O'Reilly Auto Parts is always convenient and ready to help.
Kat and Pouya really helped me out in a pinch when my coils and spark plugs went out. Definitely recommend this store. They went above and beyond to help me out and make my sudden car issue into a forgotten event. Thank you again!
July 2026
Just needed my battery checked. Young man (didn't get his name) was so quick and helpful. Also offered to check my starter and alternator. Told me everything was go to go. No attempt to sell me anything I didn't need. Highly recommend.
May 2026
From the first phone call, to the diagnosis and purchase of the battery, to the order of alternator on a 25 year old car that wasn't in stock at the time, was delivered to the store in 1 hour. From the manager to every employee that waited on me. Top notch service, courtesy and professional. Front to back. Thank You !!... read full comment
