Bert's Gene Brown Transmission is highly praised for its honest, professional, and trustworthy service. Customers appreciate the straightforward approach, with staff like Tony taking the time to explain issues clearly and honestly, without unnecessary upselling. The shop is known for its quick and efficient repairs, often completing work at a good price. Many customers have been impressed by their transparency, even asking to see the disassembled transmission and the replaced parts, which the shop readily shows. The quality of work is consistently rated as excellent, with cars driving smoothly after repairs. Customers also note the friendly and caring customer service, making them feel valued and understood. Whether it’s a transmission rebuild or check-up, Bert's Gene Brown Transmission provides high-quality service, knowledgeable staff, and a commitment to customer satisfaction, making it a trusted choice for automotive needs.
I took my ’03 Silverado in for a transmission rebuild, and Tony did a great job keeping me updated throughout the process. He kept me informed about the progress and made sure I knew what was going on with my vehicle. I would definitely recommend this shop to anyone in need of transmission work.
September 2026
I had a great experience with Gene Brown Transmission Brought my 20 year old Mazda Tribute with a slip, after the technician took a look WE decided to go with the rebuild....SAVED over $2,000.00 !!! And when I got my unit back it was spotless they had washed and vacuumed my unit before returning it to me !!!
August 2026
Great service. Had to take the car back due to a faulty part in the rebuilt transmission. Otherwise, upfront with expectations, and the work was delivered as promised.