About Best Western Plus San Antonio East Inn & Suites
Best Western Plus San Antonio East Inn & Suites is a highly praised hotel in San Antonio, Texas. Guests consistently highlight the excellent service and accommodations provided by the staff, especially Vilma Giles, who is described as the "most kindest, sweetest, and very welcoming employee" with "the best service" and deserving of significant recognition for her exceptional customer service and positivity. The rooms are reported to be clean, cozy, and well-equipped with features like fridges, microwaves, and smart TVs. While a few guests mentioned minor issues with the beds, lighting, and outlets, the overall consensus is that the rooms are impressive and comfortable. The hotel's shuttle service and its drivers, such as Ashok, are praised for being friendly, accommodating, and reliable. Guests also appreciate the nearby amenities, including a Shell gas station with a great food selection. Safety is not a concern, as guests feel secure during their stays, even when returning after dark. The hotel's location and overall atmosphere contribute to a positive and enjoyable experience for visitors. In summary, Best Western Plus San Antonio East Inn & Suites offers great accommodations, wonderful service, and a welcoming environment, making it a popular choice for those visiting San Antonio.
12 mins to downtown, gas station nearby, great service, clean, carpet in the room, exhaust fan in the restroom, full sized bottles of shampoo , conditioner and bodywash provided for your bath, free breakfast and great parking
February 2026
So far wife and I have enjoyed everything here to the friendly and helpful staff, breakfast on site is a plus...cleaning staff comes in and touches up the place when we're out. Most definitely coming back and staying here on next visit.
February 2026
I was broken down for a week and these people went above and beyond to make my stay pleasant Laura at the front desk was a sweetheart but the driver of the van Akosh was a true gentleman I would recommend this place for any driver ...
Property Amenities: 24-hour front desk, Elevator/lift, Free breakfast, Fitness facilities, Concierge services, Safe-deposit box at front desk, Spa tub, Business center, Laundry facilities, Dry cleaning/laundry service, Computer station
