About Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
The Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers a solid stay with clean, comfortable, and presentable rooms, though some parts look a little old. The location is near the venue and downtown, with plenty of conveniences, food options, and a Whataburger within easy walking distance. While the area can seem a little scary, the hotel feels safe with no stragglers, and guests report not worrying about safety. Service is a highlight, with friendly, professional, patient, kind, and helpful employees at the front desk. Daily housekeeping is appreciated. However, the hotel is in need of some TLC. Issues include a broken elevator, a poor TV channel selection, occasional pests, and sometimes cold or depleted breakfast items despite the breakfast being great and varied when fully available. While some rooms may lack an ironing board or coffee maker, it is a good place for a couple nights, and many would stay again.
Great place it's quiet and good breakfast everything works but the doors i would say that's better security
June 2026
Jay was very nice and attentive and I like that all the rooms face the parking lot so I can look at my vehicle whenever I like
May 2026
Its a hotel not bad not great but fair price for what it is. Oh and huge plus for the free breakfast their waffle maker and batter is the best cooks perfect nice golden and crisp
