About Best Western Plus San Antonio East Inn & Suites
Best Western Plus San Antonio East Inn & Suites is a highly praised hotel in San Antonio, Texas. Guests consistently highlight the excellent service and accommodations provided by the staff, especially Vilma Giles, who is described as the "most kindest, sweetest, and very welcoming employee" with "the best service" and deserving of significant recognition for her exceptional customer service and positivity. The rooms are reported to be clean, cozy, and well-equipped with features like fridges, microwaves, and smart TVs. While a few guests mentioned minor issues with the beds, lighting, and outlets, the overall consensus is that the rooms are impressive and comfortable. The hotel's shuttle service and its drivers, such as Ashok, are praised for being friendly, accommodating, and reliable. Guests also appreciate the nearby amenities, including a Shell gas station with a great food selection. Safety is not a concern, as guests feel secure during their stays, even when returning after dark. The hotel's location and overall atmosphere contribute to a positive and enjoyable experience for visitors. In summary, Best Western Plus San Antonio East Inn & Suites offers great accommodations, wonderful service, and a welcoming environment, making it a popular choice for those visiting San Antonio.
Clean rooms good breakfast plenty of room to park semi truck
August 2026
Front desk guy was very professional and courteous. Our room was clean and comfortable, also very quiet. We had to leave before breakfast was available, but we did use the room service for dinner the night before and it was good. We had a very pleasant experience, will return in the future, and will definitely recommend!
August 2026
All was well, except the pool and hot tub was closed during our stay.
Property Amenities: 24-hour front desk, Elevator/lift, Free breakfast, Fitness facilities, Concierge services, Safe-deposit box at front desk, Spa tub, Business center, Laundry facilities, Dry cleaning/laundry service, Computer station
