Cricket Wireless Authorized Retailer in San Antonio offers flexible cell phone plans with unlimited talk, text, and data, all without annual contracts. Customers appreciate the knowledgeable staff, particularly one employee who has been praised for her politeness, honesty, and exceptional multitasking skills. Many reviews highlight positive experiences with the service, noting that the staff is willing to help and provide accurate information, unlike other locations. However, some customers have expressed frustration over additional charges, such as a $5 fee for in-person payments and discrepancies regarding eSIM charges. Overall, the store is recognized for its efficient service and customer care.
Efren helped me out with all my needs and questions, he provided great customer service. I had previously came to this location in a different time and I was just suggested to call a 1800 number for help but not this time he went above and beyond to help me. Thank you very much Efren! You are a great asset to that company!
January 2025
I don't like that they charge $5 to pay it person but it was worth as Ashley was great as she got me in and out and very easy on the eyes!
February 2024
Monica at Cricket on Nacodoches is very knowledgeable and friendly .. I recommend this location