Enterprise Rent-A-Car
Enterprise Rent-A-Car,
Car RentalHours:
1418 SE Military Dr, San Antonio TX 78214 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car offers convenient rental services at numerous airport and San Antonio locations, with availability in over 30 countries worldwide. Backed by 65 years of experience and a strong commitment to customer service, the company provides easy online booking through their website or app, making reservations simple and accessible. Customer experiences highlight both positive and negative aspects. Several reviewers appreciated the friendly and knowledgeable staff, especially mentioning staff members who were swift, kind, and provided clear explanations of vehicle controls. For example, one customer praised an employee who made the rental process quick and efficient, and another appreciated the staff’s effort to provide a vehicle with good gas mileage. However, some reviews pointed out issues such as poor follow-up and communication. One customer recounted a frustrating experience trying to update a long-term rental and arrange a vehicle swap, noting that the lack of timely contact and notes in the system caused inconvenience. Another mentioned vehicle problems, such as a rough-sounding SUV with a bad strut, which was communicated to management. Overall, Enterprise Rent-A-Car is recognized for friendly service and well-maintained vehicles, though some customers experienced challenges with communication and vehicle issues. The company remains a reliable choice for airport and local car rentals, emphasizing quality service and customer satisfaction.
Most Recent Reviews
August 2026
I received such courteous and professional service. The gentleman behind the counters went out of their way to make sure I was taken care of and got the best price for my rental. They all had such great attitudes! I will definitely go back to this Enterprise location when the need arises for another rental car.
July 2026
Brian went above and beyond when the first rental had battery issues. He made the process quick and hassle-free. The rest of the team at the store was also friendly, professional, and very helpful when I needed to switch vehicles. Overall, I had a great experience and really appreciated the excellent customer service.
July 2026
Vehicle was very clean and maintained. Great experience with the staff and managers. Definitely renting from this location again. 👍
More Comments(272)
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