The Forever 21 store at La Cantera is noted for being very clean, spacious, and organized. The building and store itself is gorgeous, featuring a beautiful chandelier, fancy artwork, and modern furniture. It is a large store with tons and tons of variety in clothing, offering okay but great quality for lower prices. The selection includes lots of clubbing, business, and daily wear. Specifically, the under garments are highlighted as creative and sexy, with material that holds up well. Customer service is generally very helpful and super nice, with staff always there to assist. One visit noted the team could have been a bit friendlier, possibly due to being short-staffed. The management and staff receive particular praise for being helpful, especially regarding assistance with applying for a store credit card and associated discounts, which was a positive contrast to another location. A minor point of feedback is that all doors of entry should be open or have clear signs, as one visit found only the front door open. Overall, it is considered a great place that shoppers would recommend checking out.
