H-E-B Pharmacy, located at 20935 US Highway 281 North in San Antonio, has been recognized as #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the third consecutive year in 2023. The pharmacy prioritizes the health and safety of Texans, offering routine immunizations and COVID-19 vaccines. Customers have noted the quick and friendly service, particularly praising a staff member named Bri for her exceptional care and support in navigating prescriptions and saving money through manufacturer coupons. However, some reviews mention that the pharmacy staff could improve their friendliness, particularly among pharmacy technicians. Despite a few concerns regarding customer service, many long-time users express satisfaction with the overall experience and pricing, often finding that they pay less than with insurance. Overall, H-E-B Pharmacy is recognized for its caring employees and commitment to serving the community effectively.
Bri was awesome. Quick and friendly service. My prescription had a ridiculously high out of pocket and she showed me how to get manufacturer coupon that cut my payment down by $500!!!
December 2024
Here is the best Pharmacy!! HEB Have Years here with my prescriptions and always pay less than any insurance!! Don’t waist your time and money, here’s the best one. Excellent customer service also.
October 2024
Bri at the Pharmacy was incredible. I’m always weary about the medications I’m prescribed, but Bri took the time to come and explain everything to me and make me feel so comfortable. I feel as though she really cared about me and my health, I will only use this pharmacy from now on.
