H-E-B Pharmacy, located at 20935 US Highway 281 North in San Antonio, has been recognized as #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the third consecutive year in 2023. The pharmacy prioritizes the health and safety of Texans, offering routine immunizations and COVID-19 vaccines. Customers have noted the quick and friendly service, particularly praising a staff member named Bri for her exceptional care and support in navigating prescriptions and saving money through manufacturer coupons. However, some reviews mention that the pharmacy staff could improve their friendliness, particularly among pharmacy technicians. Despite a few concerns regarding customer service, many long-time users express satisfaction with the overall experience and pricing, often finding that they pay less than with insurance. Overall, H-E-B Pharmacy is recognized for its caring employees and commitment to serving the community effectively.
Best groceries store in the city. Always stocked up and staffs are always friendly
November 2025
EXCELLENT!!!!!! So very nice and always willing to help and explain all about the medications if they are new to you. Thank you for always having such a nice staff.
September 2025
Bri was awesome. Quick and friendly service. My prescription had a ridiculously high out of pocket and she showed me how to get manufacturer coupon that cut my payment down by $500!!!
