This J.Crew Factory location provides a fantastic shopping experience with excellent deals on J.Crew items. The store is immaculately clean, well-kept, and has a very warm and inviting atmosphere. The staff are truly exceptional, described as amazing, kind, accommodating, helpful, and personable. They provide phenomenal and extraordinary customer service, often going above and beyond to assist. This includes tracking down specific items, offering great ideas, and helping to turn a frustrating situation into a positive experience. Shoppers love the selection, noting the availability of petite sizes and cute, affordable clothing. The overall experience is absolutely wonderful, leading to high recommendations for this location.
I was told my email was required to receive a receipt, which turned out not to be the case since in-store receipts are available. While I found the approach misleading, it did provide a useful teaching moment for my daughter, that it’s important to protect your personal information and okay to decline when pressured.
July 2025
This location of J.Crew Factory, which is located within the Alamo Quarry Market is really fantastic!! They have excellent deals on J. Crew items, and the staff are really kind + accommodating! The store is immaculately clean & well-kept, and the atmosphere is very warm and inviting when you visit. Highly recommend! :-)
July 2024
Love going there! Everyone is so kind & helpful! I think I own all their cute shorts in every color and it’s affordable :)
