JCPenney is a large department store offering apparel and home furnishings. Customers report a wide variety of brands, including national names and private brands, for kids, men, and women. Reviews highlight a new plus-size kids section and a Walt Disney area. The store features a salon and a cosmetics department with a new beauty concept. Shoppers describe excellent quality, good prices, and reasonably good prices. The staff is consistently noted as friendly, helpful, suggestive, professional, kind, and gracious, with associates praised for going above and beyond. The overall experience is positive, with customers finding nice, useful, and necessary items and leaving happy. The location has two floors with amenities like restrooms.
Found a lot of my favorite clothes, store was neat, clean & organized. Our Cashier Leslie was extremely professional, patient, kind & informal of all sales & even helped us re apply for a new JC Penney Card. Leslie was perfect example of what true great customer service is :)
March 2025
Very organized and clean. The cashiers are very quick in processing the customers with minimal wait time.
March 2025
My favorite store to buy my clothes, excellent quality, good prices and service, wide variety of brands I always find something nice, useful and necessary.
