Jiffy Lube is a trusted provider of fast and convenient automotive maintenance services. Customers appreciate the professionalism and honesty of the staff, who follow manufacturer recommendations for all vehicle makes and models. The service centers keep detailed records of each customer's service history, so customers can visit any Jiffy Lube location and have access to their vehicle's maintenance information. While some customers have had positive experiences, such as receiving top-offs of fluids at no additional cost and having their needs listened to, others have expressed concerns. One customer felt the price for a simple oil change was too high, potentially due to external factors. Another customer was initially unsatisfied when a technician made assumptions about their service needs based on their history, rather than listening to the customer's specific request. Overall, Jiffy Lube is known for its efficient and knowledgeable staff, who strive to provide high-quality service. Customers appreciate the convenience of the drive-through service bays and the ability to maintain their vehicle's service record across the nationwide network of Jiffy Lube locations.
