Lowe’s for all of your home improvement needs. Stop by the local San Antonio, TX Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! Customers mention that the store can be difficult to navigate due to being understaffed, making it hard to find assistance from associates. Some also note concerns about the parking lot, where many individuals ask for money, suggesting that better management could improve the shopping experience. Recent reviews highlight frustrations with Lowe’s new return policy, which requires customers to have a store-credit card for refunds and offers no confirmation, leading some to feel that their money is controlled and that refunds are less straightforward. However, shoppers also share positive experiences, praising helpful staff like Carlos at the pro desk and Jose and Carlos in the appliance department for their patience and customer service. Despite occasional out-of-stock items, staff efforts to assist in finding alternatives are appreciated, and the store generally provides quick service for last-minute shopping.
I can almost always find what I need in this store. However, I have seen broken merchandise on display, and it is sometimes difficult to find customer service on the floor.
February 2026
I shop at the Lowe’s on 35 and Zamora. Customer service is very good.
March 2025
So, for a Monday morning, the store was practically empty. No one is buying materials on Monday? Wonder how come. The store was fully stocked. No construction crews. Nothing.
