Lowe’s for all of your home improvement needs. Stop by the local San Antonio, TX Lowe’s to pick up gardening supplies, check out new appliances and paint colors, or try out new patio furniture. We’re here to help! Customer experiences at this Lowe’s vary. Some find it challenging to get assistance, as many employees are not available when needed, and staff members often seem to be in the wrong departments. This can make shopping frustrating. However, there are positive moments, such as when staff like Luis offer excellent help—assisting with finding supplies for building a compost bin or matching paint colors from a small sample. Such staff are kind, helpful, and make a difference for customers. Some shoppers had uncomfortable experiences at checkout, where associates rushed through transactions, scanned items in customers’ hands, or made comments that felt inappropriate. These incidents left customers feeling uneasy and disappointed. Despite these issues, other reviews note that the store has improved significantly and is now considered much better than competitors like Home Depot. Overall, while the store has room for improvement in customer service and assistance, helpful staff and recent improvements make it a better place for home improvement shopping.
