Lowe’s for all of your home improvement needs. The San Antonio, TX location offers a wide selection of gardening supplies, appliances, paint colors, and patio furniture. Customers appreciate the clean store and quick checkout. Staff members like Whitney are praised for being kind, knowledgeable, and patient, providing excellent customer service. However, some customers experienced long wait times for assistance when making purchases, with one waiting 15 minutes without help. The store features great appliance deals and a rewards program that includes free plants, although the actual plants may differ from promotional images. Overall, the store has lots of traffic, fall merchandise, and ongoing sales.
Four stars because thank GOD the employees helped me right away with what I needed. The store was clean and check out was quick .
January 2025
Get customer service for returns, but when needed help for purchases I waited 15 minutes after requesting help 2x and no one ever came to assist.
January 2025
I wish that Lowes has more employees like Whitney (Front End Supervisor). She was kind, knowledgeable, and patient. Truly a professional in customer service. Thank you Whitney, you deserve a raise for sure!
