Macy's is an iconic department store offering a first class selection of top fashion brands, shoes, clothing, housewares, gifts, and furniture. Customers report it is not always expensive, noting good quality items and great deals on nice items like Levi's pants at a discount. The store is described as super clean with unique outfits and quality makeup products. Many reviews highlight top-notch customer service. Staff are noted as patient, nice, understanding, and helpful, often going above and beyond. Salespeople efficiently assist multiple customers, while managers and customer service representatives expertly resolve issues like exchanges and online order pick-ups, creating pleasant and easy experiences. This excellent service frequently leads customers to recommend the store and plan return visits.
