Metro by T-Mobile is a wireless service provider that has received mixed reviews from customers. The staff is generally described as helpful and friendly, with one customer praising the excellent service and hospitality they received. However, some customers have expressed concerns about the high prices, particularly for phone models, and the need to be vigilant when interacting with sales staff to avoid potential exploitation. The store's inventory is comprehensive, and the premises are tidy, but one customer witnessed an employee providing potentially misleading information about the cost of adding Wi-Fi to a phone. Overall, the reviews suggest a mixed experience, with the helpfulness of the staff being a highlight, but the pricing and transparency of information requiring caution from customers.
Helped me fix my plan I was paying too much!!! They helped me get a plan i actually use
March 2026
I visited the store to add a new line to my service. Not only did I receive a new phone, but also a complimentary phone case. The two young men behind the counter were professional and assisted me in selecting the most affordable plan and phone. Thank you.
March 2026
I'm pleased with Chris he took his time out to help me I'm satisfied and I'm really proud of this store.
