Metro by T-Mobile is known for its outstanding customer service, particularly from staff members like Beatriz and Hannah. Customers have praised Beatriz for her exceptional help, especially in difficult situations, such as recovering important data from water-damaged phones. She is recognized for her professionalism and ability to resolve issues quickly, making customers feel at ease. Hannah also received positive feedback for her assistance in guiding customers through the process of getting new phones and lines. Overall, the team at Metro by T-Mobile is commended for their attentive service and friendly demeanor, creating a welcoming experience for all clients.
Beatriz, you are an ?. I dropped my phone in water and had some precious pictures and video from my deceased father and sister. Beatriz did not stop at selling the best affordable phone, she helped me recover my Google, AOL.,... Outstanding!
January 2024
Thank you so much to Beatriz for helping me out today. I was already having to consider not having a working phone for a while but she was able to get me situated within an hour. If I could give more stars I would. Give this lady a raise asap !
December 2023
Hannah was such a great seller helped me out through the process of getting a new phone and line. Will definitely recommend buying on this establishment.
