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“I had a wonderful experience with Tim!. He helped me with my phone and made the transition to a new carrier smooth and stress-free. His customer service was excellent—he was patient, knowledgeable, and truly went above and beyond to make sure everything worked perfectly. I really appreciate his help and highly recommend him to anyone needing assistance!”
“I had a fantastic experience with First Aid, when my PlayStation stopped working unexpectedly. I was worried I’d be without my console for weeks, but they diagnosed the issue right away and had it fixed within just a couple of days. The staff was super knowledgeable, professional, and friendly throughout the entire process.”
“Family owned business with beyond excellent customer service
Aspen was very helpful and her brothers were all great people
Thanks team!!”
“Excellet customer servicié. I always go here to Fix my phone. The people there are real friendly i recommend any phone issues go here.GO WITH YVETTE SHE DOES GOOD CUSTOMER SERCIVE. Takes her time helping you.”
“Alejandra was amazing!!!! ?
Our first time transferring to att and it was such a breeze. She was very friendly, helpful and very knowledgeable with everything!!!
If you ever need any help or need to visit this location, definitely ask for her!”
“Went in last minute on Christmas Eve to get my daughter’s iPhone fixed for Christmas. He went over and beyond fixing , replacing and repairing what previously was broken on top of replacing the screen. Went in into perfect detail with what was done and what was going to be needed done. Excellent diagnosis. Will definitely keep going for other fixes and repairs. I recommend 100% to other people.”
“Ali was very professional ! I went in with a damaged phone completely stressed out and INSTANTLY I felt like I had come to the right place. Everything went so smoothly and the cost to repair my phone was so much lower than I had thought it would be. I recommend everyone come to this shop. Thanks again Ali ! #hearts”
“I highly recommend this shop for repairs and tricky data transfer cases. The folks here were able to transfer data off my phone which ubreakifix had caused to bootloop, and were very fast, communicative, and professional.”
“Erik helped me answer all my questions and ran quotes for me when I was considering an upgrade. After being turned down at another location, he was SOO helpful. He even came in on his day off to help me after I had to leave abruptly the day prior. If you need help at this location, I highly recommend asking for Erik!”
“Thank you so much to Diane V for helping get into a new phone so quickly! She was so quick and extremely patient in answering all my questions. I highly recommend”
“The service was excellent we thought it was gonna take a day but we had it fixed in Less than 30 minutes we were so shocked when we found out that we can get it fixed so soon David helped us and he did an amazing job. Thank you. You saw your Cellular zone sales sales and repair”
“My hubby brought my daughter's tablet there to get her screen protector on. And it was done so seamlessly!!! But I have also been here to fix my phone before and they did an amazing job. Definitely recommended this place.”
“Found a Verizon store very close to Longs Creek. The manager, Devon, assisted us and did an excellent job. Very nice, helpful and knowledgeable.
The local neighborhoods should be using this store. The staff is always awesome and there is almost never a wait to have someone assist you.
If I was the owner I would put fliers in the mail, on apartment complex cork board and at nearby restaurants. Nice, clean, convenient location just down the street. A new phone is less that 30 minutes is a record.”
“Faby is phenomenal! I had a unique situation and she uniquely handled with with professionalism and positive vibes. Made me feel important and a priority. You can't fake that! Awesome Service❤️”
“Amanda is an outstanding customer service representative, she's very knowledgeable about the products sold. It's not everywhere you go and get the courtesy you deserve
Thank you
Amanda!!!”
“Hii just wanted to leave my review and share along with others. Leaving with a great deal & Amongst that, I really appreciate the patience & dedication for helping me to her best ability to leave satisfied!”
“I ordered total of 4 iPhones but decided to go with just tow of those. The process of canceling the order and processing the new order is very time consuming. Me and my wife went to many Verizon stores and felt that the rep's just don't have interest selling us the phones because of the hectic process. We came to this store and trust me the store manager was so professional and went above and beyond for us to get the new iPhones. The manager has very great ethics and always kept smile on his face though out the lengthy process . We sincerely appreciate him to help us out by being very patient and with a great attitude. Trust me, not all managers or employees in sales has that attitude of helping the customer who is need.”
“I would like to take the time, to give your store representative Angel our highest compliment for his diligent and patient work, that helped resolve any ongoing reoccurring problem that had been ongoing for a month. Angel resolved it in 5 days.
Thanks again Angel”
“Hami is one of the best managers you can find at any boost mobile in San Antonio! He worked within my budget and saved me even more. Always ask for Hami if you need a deal ?”
“switching over from t-mobile to cricket was a smart move especially when you have customer service like i did while being there Javi was very honest and kind towards me he made the switch so simple and fast, he listened to my concerns about t-mobile and reassured me about all of it, with all things i was told i knew it was a right change, mind you i’ve been with t-mobile all my life so it’s a great fresh start :) once again thank you javi for amazing customer service”
“I recently had a stellar experience at Mobile Up Phone and Computer Repair in San Antonio—they swiftly repaired my Samsung Galaxy with a severely cracked screen that was making daily use a nightmare. The mishap occurred when it slipped out of my pocket onto concrete: deep fractures across the display, unresponsive touch in several areas, and even some color distortion bleeding through. I’d endured long waits and overcharges at other repair spots in the past, but Mobile Up delivered prompt, professional service that restored my faith in local tech fixes.
Technician Aaron was engaging and thorough right away, empathizing with my frustration without any condescension. He inspected the phone meticulously, checking for any internal damage like loosened components or affected cameras from the impact. Aaron broke down the process plainly: replacing the screen with a high-quality OEM equivalent, recalibrating the touchscreen, and performing a full system check to ensure no software hiccups—all communicated clearly, no fluff or hidden costs.
The turnaround was remarkably quick, finished in under 90 minutes. When I collected it, the screen was impeccable—sharp resolution, fluid touch sensitivity, and no lingering artifacts from the break. They buffed out minor dents on the edges and verified all features, including fingerprint sensor and battery health, right there in the shop.
Pricing was transparent and value-packed, far below carrier store rates, with an exact match to the quote and a solid 6-month warranty for added security. The place is well-maintained and user-friendly, boasting comfy seating, power outlets, and complimentary drinks.
Aaron tossed in advice on drop-proof cases and screen protectors. For screen repairs or any gadget issues in San Antonio, Mobile Up is exceptional—efficient, trustworthy, and customer-focused. Five stars; they’re my new favorites!”
“Went here yesterday and got great service! all questions were answered and the Boost rep was very knowledgeable. Prices are great, left AT and T as they their rates suck. Boost is far more affordable with phones that meet my needs. 2 lines at 80 bucks a month? Done.”
“Excellent cellphones and cellphones repair store in San Antonio. Had a wonderful experience while purchasing a Galaxy s24 ultra for a really good price. Highly recommended for any cellphones need. Thank you cellphones depot.”
“A really great location and very helpful staff. I think Amanda whose probably was the manager, had helped me get a 5G phone from an upgrade to the point I didn't had to spend to much in such a quick time! And the phone is fantastic since I'm using it as I'm typing this in! Thanks again Amanda, and for throwing the earphones in as well! She's looking out for y'all people!! She tried catching me with a smile”
“Your phone breaking and needing a replacement immediately is a pretty stressful situation. I started at T-Mobile (my provider at the time), and after a frustrating experience there, I walked across the parking lot to this AT&T store to see if they could help. Paul was my salesperson, and he was incredibly patient and helpful. What should have been a straightforward process ended up taking much longer than usual (completely my fault), including calls to all three credit bureaus and T-Mobile. Paul never rushed me, never showed frustration, and stayed friendly and kind throughout, when most people probably wouldn’t have.
The other salesperson who was working that evening was also very friendly and supportive, even though I unfortunately didn’t catch his name. Together, they made a stressful situation feel manageable. My phone trade-in went smoothly on their end, and I really appreciated the professionalism and patience from both of them.
This review is specifically for this store and the people who work here, not a general review of AT&T as a provider. If you’re dealing with a phone emergency and need help from real, decent humans, this location is a good place to go.”
“Austin did an excellent job. He was diligent at finding the products and deals for our family plan. We saved money and got better devices for all of us. It took a long time but he was patient and we left with screen and camera protectors in place, all accounts and family members linked. He was very knowledgeable and friendly. Made an often frustrating task seem easy.”
“Joshua the manager is the best AT&T person I have ever dealt with and I’m from Louisiana. He helped me and my grandmother with everything down to the smallest details. Highly highly recommend. :)”
“Went here to take my Part 107 test. Ladies were friendly and helped everyone in the order we came in. I walked around the store while waiting my turn and the store was very organized and clean. Lots of pilot accessories and decor. Unfortunately they really didn’t have any drone pilot stuff outside of one log book I could purchase but it’s understandable as likely 95% of their business is fixed wing pilots or airline stewardesses.
In terms of the testing the room was very quiet and clean I had 3 other people taking tests in the room with me at the same time and everyone was quiet and respectful of others taking tests. All items needed to take the tests were provided. The staff was very professional if I need to take any FAA tests in the future or have anyone request recommendations i will definitely recommend Pilot Shoppe.”
“Devin, has provided great on time service to all his customers.
I had a problem using my debit card on a app and he corrected it
In few minutes.
A true trusted Business in
San Antonio.
Bob”
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“Nelson was very helpful and was willing to take my call even when the business was about to close.
My favorite part of his service was that he always said “Yes, we provide these services.” And there was no hesitation on his part to help me in replacing my tempered glass on my iPhone 13 Pro Max.”