Cash America Pawn has been serving customers since 1991, offering fair collateral-based loans to help those in need. The business also buys broken gold jewelry and other items of value, providing a way for customers to turn possessions into cash. The store features a constantly changing inventory of merchandise for sale, making each visit unique. Customer service is a key focus, with many customers praising staff members for their friendliness, patience, and professionalism. For example, employees like Saul, Dimitry, Greg, and Dominique are noted for being kind, helpful, and attentive, creating positive shopping experiences. Dominique, in particular, received high praise for her patience and kindness when assisting a customer and their children, going above and beyond to ensure a smooth and friendly transaction. However, not all reviews are perfect; some customers mention encountering rude behavior from the manager, which affected their experience. Overall, Cash America Pawn stands out with its welcoming atmosphere, good customer service, and variety of merchandise, making it more than just a typical pawnshop. It’s a place where customers can find jewelry, electronics, tools, and more, with staff dedicated to providing a helpful and enjoyable shopping experience.
SAUL was awesome! He was very patient and answered all my questions about certain tools I was purchasing! Also the store was very clean along with all the tools! Thanks again SAUL!!
December 2024
Dimitry was great!! Very personable and professional. We bought an XBOX One X and he made the transaction very smooth! Overall very great experience!
November 2024
Interested in doing business but they just put me on a silent hold for a long time.
