Office Depot is a convenient store that now offers curbside pickup for all online and app orders. Customers can park in designated spots marked "Online Order Pickup" and tap the "I'm Curbside" button in the pickup email to receive their orders quickly, with staff bringing items directly to their vehicle. The store provides a wide range of products for business and home offices, including paper, ink, furniture, technology, cleaning supplies, and breakroom items. Additionally, they offer services like custom printing, shipping, and tech support, with helpful store advisors ready to assist. Many customers have praised the staff for their helpfulness and professionalism. Salespeople like Sean, Preston, Robert, and Dylan were noted for their kindness, good manners, and knowledge, especially when assisting with printer replacements and product recommendations. The staff's customer service skills, particularly from the general manager, have been highlighted as exceptional, creating a positive shopping experience. However, some reviews mention issues with staffing and customer service attitudes. One customer felt that the store lacked enough staff to serve multiple customers efficiently and experienced frustration with delays caused by limited personnel. There were also concerns about disrespectful behavior from some employees and managers, which affected the overall experience. Despite these challenges, many customers appreciate the store's good prices, helpful staff, and the convenience of curbside pickup.
