O'Reilly Auto Parts in San Antonio, Texas, located at 8002 Bandera Road, is known for its excellent customer service and helpful staff. The store offers a variety of parts, tools, and accessories, along with services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the friendly and knowledgeable staff, who go above and beyond to assist. For example, one customer received help with a gas cap installation, while another praised the team for resolving an issue with rotor refinishing by contacting other locations. The store also features a free Loaner Tool program for specialty tools, ensuring customers have what they need for their projects. Positive experiences highlight the staff’s patience and willingness to help, such as assisting with battery changes. Overall, O'Reilly Auto Parts strives to provide great service at competitive prices, making it a reliable choice for auto parts and assistance.
Staff is helpful/patient and everything is organized and easy to find.
April 2025
Employees provided great service. Good prices and good parts availability.
February 2024
Good place to go overall. I went to get my rotors refinish and they had some issues with the machine. Cody started calling all the local O'Reilly's until we could get confirmation to do the work in another location. Really took good care of the customer.$25 per rotor to refinish Feb 2024 for a 17' Buick