Quality Suites San Antonio Northeast receives mixed reviews. Some guests find the place nice and enjoy their stay, noting it is pretty safe and quiet at night. The service is liked, with some staff described as very accommodating and friendly. The breakfast receives praise. The location is convenient with all stores closer, and the hotel has elevators and ramps for wheelchair accessibility. However, the hotel is also described as run down and outdated. Common complaints include nasty rooms needing a better housekeeper, issues like peeling paint, holes in doors, loose hinges, and missing local TV channels. Conveniences are lacking, with reports of no ice machine or ones out of order, vending machines, and no pen at the desk. A noted quirk is needing a room key in a slot to keep the lights on. Some guests mention unpleasant aspects like people smoking inside the building and will not stay again, while others would return in a bind.
Very clean room nice customer service and I was able to bring my fur baby too!
July 2025
Mr. Ryan was very accommodating and friendly, especially with the time that we came in really early in the morning.Such a pleasure to be around and very nice.People instead I recommend this place for everybody
July 2025
They were really sweet and attentive needed a place to stay late night and they took us in !