Quick Lane® at Jordan Ford is a highly praised auto service center in San Antonio. Customers consistently report very fast and efficient service, with advisors like Brian, Rene Contreras, and Daniela Cantu going above and beyond to ensure a smooth and hassle-free experience. The service department is described as excellent, with advisors treating customers like personal friends and keeping them updated throughout the process. Customers appreciate the professionalism, patience, and transparency of the staff, who work directly with warranty providers to make the process easy. Many customers have had positive experiences purchasing vehicles at Jordan Ford as well, with the sales team, particularly Daniela Cantu, praised for their expertise, personability, and willingness to take the time to ensure customers find the right vehicle. Customers report the sales process was a breeze, with the team being helpful and not pushy. Overall, Quick Lane® at Jordan Ford is consistently rated as providing top-notch service and an exceptional customer experience, making it a go-to choice for auto service and sales in the San Antonio area.
Very fast service. Was expecting to be there longer but they took care of me quick and was very pleased with the service that was provided
October 2023
My wife's 2018 Explorer was having major electrical issues. Our Service Advisor, Brian, was very professional and courteous and worked directly w/ our extended warranty provider making it very easy on us. He also got us in and out quickly, as well as, got us into a rental that was covered by our warranty as well. Jerry... read full comment
October 2023
The service department here is excellent. I had 3 issues handled by advisor Rene Contreras. He helped me out like I was a personal friend and called me every time there was an update. I have taken my vehicles to 3 other Ford dealerships in San Antonio, but I will exclusively use Jordan from now on. I will also buy my next... read full comment
