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March 2024
There are NO WALK-INS for PASSPORTS on Saturday. The website is not updated. The postal employee gave me a shrug and a "don't know why it is still online," and that was it. It's ridiculous that the website isn't updated.
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March 2024
Despite the website advertising Passport Walk-ins 0900-1100, we were promptly turned away. When I asked to speak to a manager, we were told that the website is wrong and it's been wrong for about 4 years. If I wanted to speak to a manager, I'd have to call the 1-800 number because none are on site.
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February 2024
Every time I've come to pick up my mail, It takes an hour or so standing in a line... This place is ridiculous!!!