United States Postal Service
USPS,
Post OfficesHours:
702 Richland Hills Dr, San Antonio TX 78245 Hours
About United States Postal Service
The United States Postal Service location at 702 Richland Hills Dr provides secure, reliable, and affordable mail and package delivery. This local Post Office offers walk-in passport services. While some note the building itself appears run down and could be updated, reviews consistently praise the staff for being kind, understanding, helpful, fast, and knowledgeable. Customers report positive experiences where employees went out of their way to assist, such as efficiently completing tasks, reprinting lost receipts, providing updates on lost packages, helping to secure refunds, and successfully locating misaddressed urgent items. The staff works to expedite visits and keeps supplies well stocked. Many customers express gratitude for the excellent service, highly recommend this location, and note they have never been treated so well at a post office.
Most Recent Reviews
June 2026
Ugh. Long lines and very unorganized. Ioved into a new community and had to get the mailbox rekeyed. Some people said they were well over a year behind and they had to come to the post office to get their mail.
June 2026
No one was manning the desk....I waited 30 minutes and saw no one. Had to leave...will come back as they open.
May 2026
ABSOLUTELY HORRIBLE POST OFFICE EXPERIENCE! OUR TAXPAYERS PAY FOR THIS???!! The person at the package window should be counseled on How to treat Customers. He started to yell at me when I questioned him? He did not listen to my complete question before he started rambling on. Judging by the 1.6 Stars, this location needs...
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