This Verizon store at 3100 Broadway in San Antonio offers a friendly and helpful in-person experience for customers. Wireless sales consultants provide assistance with upgrading devices like iPhones, Samsung Galaxy, and Motorola edge+, as well as helping with Verizon plans and accessories. Customers have praised the staff for their respectful and professional attitude, with one reviewer highlighting a representative who stayed past closing to complete a sale. Multiple reviews mention staff members named Danny and Steve, who are described as outstanding, caring, and attentive, even helping customers quickly and efficiently. Despite positive feedback, some customers express concerns about staffing levels, noting long wait times and only one person available to assist during busy hours. Overall, the store is recognized for its helpful service, knowledgeable staff, and a wide selection of Verizon products and services. Customers appreciate the dedication of staff members who go above and beyond to ensure a good experience, making this location a reliable choice for Verizon customers.
I was at the wrong store. The gentleman who tried to help me was very helpful and wasn't upset at all that I was in the wrong place.
September 2024
Hello, this is Patty dur.D.ER.I'm at the Broadway store in San Antonio, Texas and had the great good luck of meeting.Steve steve took care of every concern.I had every issue was pleasant.Smile put up with my not understanding everything.And if I could give him 10 stars or more.I would certainly tell you that he's outstanding
September 2024
I would like to thank Danny for helping me he was very respectful and helpful even when I had to go back cause I picked the wrong size phone . He was still very respectful and helpful. I would recommend this gentleman to anyone he has great customer service !
