Verizon offers mobile, 5G home internet, and business solutions. Customers can visit a store for assistance or find convenience online to schedule appointments or place orders. Online orders provide options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. Reviewers describe the environment as good, with staff who are courteous and eager to help. Upon entering, customers are promptly greeted and offered assistance. While some experienced difficulties with online ordering and account access requiring thorough setup, others found the in-store experience highly positive. Specific praise was given for helpful staff members who took their time to update and transfer phones, and who went above and beyond to satisfy customer needs, even staying late. The professionalism, kindness, patience, and personality of the employees were highlighted as exceptional, making customers happy to stay with Verizon.
Guys are great!!! Lot of laughs and professionalism!!!
March 2025
Great customer service thru my business line Armando was 100% amazing setting up our account only thing is waiting on those credits to hit my account been 5 months of waiting
March 2025
I took a friend of mine to get a new phone, whoever was helping her was awesome, and everybody in there is very courteous,, as soon as you walked in the door there was somebody there too help you
