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“Peyton, you are so pleasant and professional. I thank you for your help. Even though the system was down during our conversation, you help clarify my options based upon my needs. Thank you.”
“Kristian was super helpful in helping me with my plan covered screen protector replacement. Excellent hospitality and customer service led by him with his team!!! Good service with the folks at the Valley Hi location.”
“Best store in my area!! Henry and Kayla are so kind, patient, and knowledgeable. They gave my entire family, an amazing deal and set us up for success. Do yourself a favor and skip the sneaky sales tactics at the corporate
and visit Autry Pond. Thank you Henry! Thank you, Kayla!!”
“Came here looking for a new phone and I scored a deal with Ximena! She was very nice and super helpful i got a new phone for cheap and with all my stuff transfered, amazing customer service i definitely recommend coming here!”
“I was very pleased with the assistance I got from Diane Villarreal. She has helped me with services so many times at the most affordable prices possible! I would definitely recommend Boost and this location to anyone in search of excellent phone service!”
“Amanda is an outstanding customer service representative, she's very knowledgeable about the products sold. It's not everywhere you go and get the courtesy you deserve
Thank you
Amanda!!!”
“I had an excellent experience with Bridgehead IT, especially thanks to JJ Lopez! JJ made the process of migrating both my laptop and Surface Pro to the cloud incredibly smooth and stress-free. He was professional, patient, and took the time to ensure everything worked perfectly before wrapping up. The level of customer service and technical expertise was outstanding—I highly recommend Bridgehead IT for anyone needing reliable and knowledgeable IT support!”
“Excellent service. The young lady, Elizabeth is the best I have ever seen. She was able to transfer all of my contacts and all of my apps and that was greatly appreciated she needs a raise in a promotion”
“I ordered total of 4 iPhones but decided to go with just tow of those. The process of canceling the order and processing the new order is very time consuming. Me and my wife went to many Verizon stores and felt that the rep's just don't have interest selling us the phones because of the hectic process. We came to this store and trust me the store manager was so professional and went above and beyond for us to get the new iPhones. The manager has very great ethics and always kept smile on his face though out the lengthy process . We sincerely appreciate him to help us out by being very patient and with a great attitude. Trust me, not all managers or employees in sales has that attitude of helping the customer who is need.”
“I was coming in and put of boost store for few day,! No one can help me out. Today tee was working help me out with every problem I had. I appreciate her hard work.will recommend her and this location. Thank you tee for you're hard work.”
“Michael and the workers from palo alto was professional and kind and patient great customer service I highly recommend this location😁👍 100%”
“I went to pay my bill and T helped me a lot she answered all my questions and concerns couldn’t ask for better service I definitely recommend you go and ask for T she was so sweet and accommodating!”
“Nicole is very helpful, helped my dad set up email & maps even though he wasn't purchasing anything. Only person i could find who speaks English & Spanish.”
“Mr Smith is incredibly professional, knowledgeable, and experienced! He is able to fix any internet/wiring problems you are having! We were so satisfied with his excellent & affordable service and will be using Cablemasters for all our future needs!!”
“I came here upset and wanted to change the cellphone provider and the gentleman took care of me change my mind 100% and he was friendly, professional and understanding & patience his name is PETER. I am leaving this store happy and I am gonna send my family and friends here. I would definitely recommend Boost ?”
“Amazing customer service, very professional and helpful. My brother and mom got an upgrade they made it so easy and quick. I had a bad experience with another T-mobile not far from this one which that same day but the employees here really turned my day around.”
“Came to get my phone fixed. Ariana was amazing. She helped me with the upgrade, explained everything and help set up the phone. If you need help, please ask for Ariana… she will help you out”
“Tony is the best to help out with the internet he is awesome. I wish all representatives were as good and nice as he is. He really knows his work.Thank you Dianna Velasco. I was using my sister's phone Dalia Sanchez but the account is mine.”
“I don’t normally write reviews, but when I experience exceptional customer service, I know it when I feel it, and Ian at T-Mobile was exactly that.
Breaking the protective glass on your phone is never fun, but Ian turned a frustrating situation into a quick, easy, and genuinely pleasant experience. He checked my warranty status (which I didn’t even know I had), explained my options when it had expired, recommended the right replacement glass, thoroughly cleaned my phone, and installed the new screen protector, all in about 10 minutes.
What stood out most wasn’t just the efficiency; it was how well I was treated. Ian was friendly, knowledgeable, and made the whole process effortless. Great customer service is hard to find these days, and Ian absolutely delivered. Thanks again!”
“Niki was a great sales rep. She was very informative and knew a lot about the phones, she was great at multitasking she took care of other customers while still finishing up with my new purchase! Go see Niki at Boost on Military and Pleasanton!”
“Adam is very knowledgeable and he provided excellent customer service! He explained all the benefits and savings I would get by switching to Boost, and so I did.”
“I just want to give Tee a big shout out at the boost mobile are marbach she was so amazing on helping me get the iPhone 17e. She is very professional and has a lot of patience so thanks Tee I will continue to keep coming back to boost thanks to you.”
“Esteban was wonderful. He was very patient and took his time helping me and my daughters get our new phones. We had the best experience. The staff was also nice as well. Thank you Esteban.”
9:30AM - 8PM
2023 Goliad Rd, San Antonio
Internet Service Providers
“Great costumer service the guy working named mo was a great help and did everything he could to get me a great deal. He made shopping for a phone a whole lot easier for a really cheap price thanks again”
“At the entrance when we were entering the sales person Ruby greeted us with the warm smile. She is a great sales person with the great enthusiasm. Never been rude with us even when she got the call, she excused herself politely. She showed the different options for the phone which led us get an iPhone. She also gave a great deal on the case and screen protector. She is doing a great job.”
“MJ was very helpful, and patient! Providing me with the best service! I hate dealing with phones and she went above and beyond to help me with all my issues! Thanks MJ ur the best!”
“I had an exceptional experience at the store thanks to Assistant Store Manager Kristopher and the new trainee Kim. They provided amazing service by being incredibly patient and walking David through his account thoroughly. They also recommended the 14-day trial Wi-Fi, which was a great suggestion. I'm very happy with the service and excited to try out the Wi-Fi. Thank you, Kristopher and Kim, for your excellent help!”
“Went in today to get a new phone and received quick quick expertise service from infinity G, I couldn’t have asked for a smoother experience would definitely recommend T-Mobile more because of my interaction with infinity G”
“Manager was so super helpful. And the representative that helped us really took their time to get a very difficult billing problem dealt with. Really appreciate them for helping us understand everything!”
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“They were awesome. I watched them fix another store's mistake and turn those angry customers' faces into smiles. I was done in minutes, but stayed talking like I'd known them for years. They gave off a welcoming vibe. I'm actually getting ready to head back so someone else can switch over.”