10AM - 5:30PM
9031 Alameda Ave, El Paso
Electronics
“I always have a great experience here. The team is knowledgeable, gets the job done right the first time, they make sure everything is cleaned up leaving my vehicle looking its best.”
“If you want great service and friendly comfortable store atmosphere this is your store. Usman is an excellent representative that will assist in exactly what you need. Highly recommend my favorite Metro PCS store.👌”
10AM - 8PM
424 N Yarbrough Dr Ste L, El Paso
Electronics
“Michelle was super nice and patient helping my mom get her new phone. She helped transfer all her info to her new phone! She was amazing!
Thanks Michelle ?”
“Their customer service was outstanding! Jake was respectful, knowledgeable, and took the time to explain the different products and services T-Mobile has to offer. He made sure I took advantage of all the available promotions and discounts, which saved me a lot of money. Jake went above and beyond throughout the entire experience and was everything you could ask for in a sales representative. I highly recommend working with him!”
10AM - 7PM
501 N Zaragoza Rd Ste 102, El Paso
Electronics
“Jesus was great!!! He was a gentleman. He explain to me what the problem was and was very patient with me. He told me why my cell was not wirking. Why my cell was affected. He apologized for the problem I had with my cell.”
“Every time I come to this location, I am always greeted with a smile and fell comfortable to ask for help regarding in Pawns, The Staff are so awesome and fun. I do recommend if needing help with some cash they will help you ? Great Job to the CSR THANK YOU FOR YOUR HELP ☺️”
“I give this place 5 stars because the workers are just so generous and hard working! They make sure to get you what you need and in extremely grateful to these awesome and kind workers.”
10AM - 7PM
8899 Alameda Ave Ste 115, El Paso
Electronics
“Had a great experience the Rep that help me out she was very knowledgeable Giselle i have had bad experience with the new manager and there other male employee very rude but she is the reason i am going to continue to stay with this company thanks for been so kind and helpful.The prior manager was the best as well”
10AM - 8PM
9417 Alameda Avenue Ste E1, El Paso
Electronics
“Dulce provided outstanding customer service! She was friendly, patient, and took the time to answer all of my questions. She made the entire process easy and stress-free, and I truly appreciated how knowledgeable and helpful she was. Metro is lucky to have her—thank you, Dulce!”
10AM - 7PM
10005 Alameda Ave Ste M, Socorro
Electronics
“Christina,Jacky and Desiree are the best sales team. I came in not knowing what kind of device I wanted they all three asked me what was my needs on a device and they gave me options. They gave me the best price and bundle to protect my new Galaxy S24. Couldn't asked for better hands to make me feel good about my purchase!!!”
“Awesome t-mobile store...everyone was so welcoming and attentive to our needs..Yesenia dedicated her time and knowledge to resolve our questions in a very professional manner. 100% recommend..we will continue our business with Tmobile...Thank you..”
“HELLO I JUST WANT TO COMMENT THAT IN THIS LOCATION THEY WERE VERY KIND AND PROFESSIONAL THEY HELPED ME WITH ALL MY PROBLEMS AND I THANK THEM FOR EXCELLENT SERVICE ASK ABOUT YOUNG JORGE HE IS AN ONEST PERSON AND WITH VERY GOOD CUSTOMER SERVICE THANK YOU”
“If I could give 10 stars I would. Andres the manager and Max the service rep. Helped me fix phone problems I've had for over 6 months! There's a good reason this store is one of the best rated Metro stores around and it shows. Thanks ya'll!”
“SANDRA was AMAZING !!!!! I usually have the worst experience, worst attitudes that I hate going , but Sandra was amazing 2 hours there felt like 20 minutes , she was so welcoming , fast , understanding ,kept finding solutions to a problem she didn't even have control over. LOVED HER. totally manager material, helped me sooo much , I was so over t mobile & the customer service rep. But she did everything once she took over and found a solution! 10/10 experience with her.”
“Huge shout out to Mr Angel! This gentlemen was Real polite and really sweet to my kids from the beginning. Keeping my kids and other customers in the loop, with a nice metro bag pack for school ?? and metro by T-Mobile water bottle to keep hydrated, he Knows how to treat his customers. Being the only representative at the moment he was able to help plenty of customers and provide Great service. My kids and I walked out with Big smiles after purchasing our new iPhones. Thanks to Angel’s expertise and recommendations. he convinced me to change providers, now saving me hundreds of dollars, which I now get to spend on my kids :D God bless you Brother! Thank you for your professional and legit business ??”
“⭐⭐⭐⭐⭐
I visited the T-Mobile Horizon location and had an excellent experience. The team took the time to explain the different plans and clearly walked us through the differences between the devices.
Esteban helped us with the entire process, including the setup and provisioning, and his service was outstanding. He was patient, knowledgeable, and made everything very easy to understand.
Highly recommend this location for excellent customer service.”
10AM - 7PM
10600 N Loop Dr # G5, Socorro
Electronics
“I am not a Cricket wireless customer; I just stopped looking for a case for my iPhone. Let me tell you this store has a manager by the name of Alonso with such an amazing persona, very friendly, attentive, helpful and courteous.
He put the liquid glass, tempered screen protector and a new case for me. Went above and beyond to help me register the warranty for them online. How cool is that. Good job Alonso, you deserve to be acknowledged for such a lovely job!
Also the young girl that was there was really friendly as well. Thank you.”
10AM - 8PM
8820 North Loop Drive Ste 98, El Paso
Electronics
“Great costumer service from the manger, where other metro store fall extremely short of good customer service, he try to help us as much he could. I recommend it”
10AM - 7PM
919 Fabens Rd Suite A, Fabens
Electronics
“Good vibes ? walking in Vanessa working the floor did great in helping me set up my auto pay. That's it's hard to find now a days when it does help with their commission $ ?”
“This place is cool. Doesn't have that fancy vibe like other places. It is a cozy, comfy place. Very relaxed. Since Conn's, delivered damaged appliances and a broken TV. We decided to return items and go to a really good place for the appliances I really need. Thanks Aaron's for everything.”
“Misael and Axen were super professional, I went by two days ago and looked at a few things they both were super informative and even went to the extent of making sure they items I bought were what I was looking for. and all, I appreciate them helping me out I’ll be back ! Thanks guys.”
“Emerie attended to my needs as soon as I entered the store. She was very polite and absolutely no wait time was needed. She helped me get an upgrade and a new plan which is exactly what I wanted. If I could give more than 5 stars I would definitely give 1 million stars. If you have T-Mobile and need assistance please go to the one on Rojas and George Dieter and ask for EMERIE!!??”
“Went in yesterday to purchase a phone case. I walked out with a case and glass protector at a GREAT price. Both the girls working were very helpful and friendly! Janet the manager was amazing! I will definitely be back to this location!”