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“Came in with an issue i was having with the replacement of my phone .Was greeted by two young ladies that did not know how to help me resolve my problem. Decided to come back the following day and was helped by a gentleman named Charlie with excellent customer service skills. He was very helpful and friendly. He explained everything, and answered all our questions , helped me resolve the problem I was having. Thank you Charlie for all your help!”
“I came to At&T store at Alameda and Felipe had an excelent Customer Service he went into every single detail of what me and my husband was asking for. They really have a good service. Thanks for everything Felipe and keep it up with a great Customer Service”
“On February 26, I stopped by this Total Wireless store at 9417 Alameda, I was greeted by Jess, thus lady was so courteous, professional n knowledgeable, she recommended the perfect cell phone and in detail explained to me the plans, prices and everything related to my new phone, on a few words I was DAZZLED with her great customer service, Thank You Jess!! I sure will recommend my friends n family to go to your store and ask for you!!”
“Thank you very much to Anaiah because she really treated us in a very friendly way and answered all our questions, without a doubt she is an excellent employee of Boost Mobile?⭐⭐⭐⭐⭐”
“Jacqueline was super helpful and patient with our requests. She made sure all our questions were answered and we were able to get a new phone with a reasonable bill that same day!”
“I went to boost trying to get my phone fixed. Instead I walked out with a brand new phone. Luis was the greatest! he got me a new phone that worked well with my budget and was very informative on the new phone I bought. I recommend anyone out there that wants a new phone. This is the place to go.”
“The service was excellent! The attendant Rachel was very helpful and knowledgeable she took the time to provide the best plan for me. I will recommend this store to my friends.”
“Loved the service! It was so fast. Sandy was so respectful and helpful! Thank you for helping me and answering my questions and concerns! Cant wait for my kids and i to enjoy this new service with Metro!”
10AM - 7PM
501 N Zaragoza Rd Ste 102, El Paso
Mobile Phones
“Jesus was great!!! He was a gentleman. He explain to me what the problem was and was very patient with me. He told me why my cell was not wirking. Why my cell was affected. He apologized for the problem I had with my cell.”
“The management and reps at this T-Mobile location are incredibly helpful and knowledgeable they took care of everything I needed without any hassle. I want to give a special shout out to Andrew Vasquez, who was very patient throughout the whole transaction and got me a great deal. I never felt pressured to buy anything, yet I still walked out completely happy with my purchase, and this will definitely be my go-to store from here on out!”
10AM - 7PM
8899 Alameda Ave Ste 115, El Paso
Mobile Phones
“Had a great experience the Rep that help me out she was very knowledgeable Giselle i have had bad experience with the new manager and there other male employee very rude but she is the reason i am going to continue to stay with this company thanks for been so kind and helpful.The prior manager was the best as well”
10AM - 8PM
424 N Yarbrough Dr Ste L, El Paso
Mobile Phones
“Michelle was super nice and patient helping my mom get her new phone. She helped transfer all her info to her new phone! She was amazing!
Thanks Michelle ?”
“I give this place 5 stars because the workers are just so generous and hard working! They make sure to get you what you need and in extremely grateful to these awesome and kind workers.”
10AM - 8PM
9417 Alameda Ave Ste E1, El Paso
Mobile Phones
“After having issues at the Yarbrough location Neomi was able to fix the issues I was having. She was very polite & patient with me. Thank you so much for your help!”
10AM - 7PM
10005 Alameda Ave Ste M, Socorro
Mobile Phones
“Christina,Jacky and Desiree are the best sales team. I came in not knowing what kind of device I wanted they all three asked me what was my needs on a device and they gave me options. They gave me the best price and bundle to protect my new Galaxy S24. Couldn't asked for better hands to make me feel good about my purchase!!!”
“If I could give 10 stars I would. Andres the manager and Max the service rep. Helped me fix phone problems I've had for over 6 months! There's a good reason this store is one of the best rated Metro stores around and it shows. Thanks ya'll!”
“After weeks of trying to get my account adjusted, the staff at this location were able to help me out. I tried calling customer service and other outlets but had no results. Thank you for the assistance.”
“I had an amazing experience at Verizon thanks to Paulina’s outstanding customer service. She was incredibly patient, knowledgeable, and genuinely helpful throughout the entire process. Paulina took the time to answer all my questions, explained everything clearly, and made sure I felt confident with my decisions. It’s rare to find someone so professional and friendly at the same time. Verizon is lucky to have her — she truly goes above and beyond for customers!”
“HELLO I JUST WANT TO COMMENT THAT IN THIS LOCATION THEY WERE VERY KIND AND PROFESSIONAL THEY HELPED ME WITH ALL MY PROBLEMS AND I THANK THEM FOR EXCELLENT SERVICE ASK ABOUT YOUNG JORGE HE IS AN ONEST PERSON AND WITH VERY GOOD CUSTOMER SERVICE THANK YOU”
“Great costumer service from the manger, where other metro store fall extremely short of good customer service, he try to help us as much he could. I recommend it”
10AM - 7PM
10600 N Loop Dr # G5, Socorro
Mobile Phones
“I am not a Cricket wireless customer; I just stopped looking for a case for my iPhone. Let me tell you this store has a manager by the name of Alonso with such an amazing persona, very friendly, attentive, helpful and courteous.
He put the liquid glass, tempered screen protector and a new case for me. Went above and beyond to help me register the warranty for them online. How cool is that. Good job Alonso, you deserve to be acknowledged for such a lovely job!
Also the young girl that was there was really friendly as well. Thank you.”
“I give an absolute ? to Kevin Alvarez for the most outstanding service, he understood the issue and he went out of his way to help. And while working by himself and taking care of all of the customers that walked in.
This has been the best service ever received anywhere.
So come to this store and pay him a visit.
Thanks”
“⭐⭐⭐⭐⭐
I visited the T-Mobile Horizon location and had an excellent experience. The team took the time to explain the different plans and clearly walked us through the differences between the devices.
Esteban helped us with the entire process, including the setup and provisioning, and his service was outstanding. He was patient, knowledgeable, and made everything very easy to understand.
Highly recommend this location for excellent customer service.”
10AM - 8PM
919 Fabens Rd Suite A, Fabens
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“Went in yesterday to purchase a phone case. I walked out with a case and glass protector at a GREAT price. Both the girls working were very helpful and friendly! Janet the manager was amazing! I will definitely be back to this location!”