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“I choose this bank because of the other good reviews and they lived up to there good reviews. You really do feel like a VIP! My whole experience of opening an account was great!”
“Steven Hernandez at Sunflower Bank has gone above & beyond!
When I could not make it to the bank to sign a document, Steven Hernandez came to my front door to get the required signature. That is customer service that is above & beyond.!!!”
“I recently heard about the short term, high-yield CD offer from Cocoa, who is the epitome of customer service at First Lockhart, National Bank, San Marcos. The 27 mile drive from my home was worth it, as this quaint bank with its friendly employees was very welcoming and helpful. Tiffany provided me with all the information needed and assisted me in opening a Certificate of Deposit. I had a very positive experience and can see myself doing more business here in the near future!”
“Aspen is an absolute pleasure to have helping me manage my affairs. From walking me through the two-factor authentication system to never failing to provide a great customer service experience that keeps me coming back time and time again.”
“The employee who helped us was incredibly helpful as well as so kind and patient with my toddler. She even brought her a piggy bank and book! LOVE this location.”
“This Chase branch is relatively small and tucked away off the "beaten path" which I actually prefer. It has a small town vibe. The tellers and management are always friendly and welcoming. I particularly enjoy the fact that there is no waiting in a long line to be assisted. I am usually in and out in just a few short minutes. I am happy to be using this branch.”
“I had an issue arise on a couple of occasions that caused some frustration. Amanda the manager came and handled the situation with fantastic professionalism. The issue came up again and I spoke to someone on the general number who was helpful. Amanda took it upon herself to call me personally to explain the situation and make sure I knew proper steps to ensure there won’t be an issue again. The issue was already resolved, she took the time to call me to confirm and explain everything. I would not be banking with A+ without Amanda. Excellent attention to customer service.”
“We needed a document Notarized in a hurry and Lori was able to assist us and was so pleasant to speak with. Would definitely recommend working with her at this location.”
“I had to come into the bank today because my mom's bank account was NSF for some reason. Mia was nice enough to to help me by finding the reason that she was overdrawn. She went out of her way to help us and we appreciate it very much. I highly recommend this branch and Mia for any of your banking needs with IBC.”
“This Chase branch is relatively small and tucked away off the "beaten path" which I actually prefer. It has a small town vibe. The tellers and management are always friendly and welcoming. I particularly enjoy the fact that there is no waiting in a long line to be assisted. I am usually in and out in just a few short minutes. I am happy to be using this branch.”
“I've had UFCU for over 10 years now for multiple loans and multiple accounts. They have always blown me away with their customer service. This recent visit was to set up a couple teen checking accounts. Chris was super patient with the multiple requests we had, took care of everything and even did a little educational session for our kids on checking and savings accounts, over drafts and how to balance an account (at our request). He gave them each his card and said he'd be happy to answer any questions in the future. How many people can say that they "love" their bank? I can!”
“Rob Velasco is the online representative who patiently and effectively helped me with my claim dispute! He also helped me download my new Apple Card to my wallet while I wait for my physical card. He made the process so easy! Thank you Rob ??”
“I had an appointment at 11 am and Odi was at the door to greet me. I was there to refinance my car, which I have never done before an Odi was so knowledgeable and explaining everything to me and made everything so comfortable she took the best care of me and the manager as well!”
“Thank you to Ms.Ross for helping clean up the mess of our account getting hacked. There was alot to fix and she did it. This is why we have been with RBFCU for over 20 years. Thank you very much.”
“Thank you to Ms.Ross for helping clean up the mess of our account getting hacked. There was alot to fix and she did it. This is why we have been with RBFCU for over 20 years. Thank you very much.”
“I’ve been coming to this location a couple of times; and Leah Basby helped me out with the issues I had ; She EXCEEDED my expectations with her customer service, very professional and kind. Definitely 5 star. ⭐️⭐️⭐️⭐️⭐️”
“Very transparent! Competent staff! Daniel, who is one of the account managers at the branch was GREAT! I came in to sign up for a business account, Daniel and her staff prepared the necessary paperwork quickly and correctly. I was in and out in 20 minutes. Also outstanding rates on loans. Very professional. Thank you!”
“I love Nikki Vincent from A+ Federal Credit Union. She gave me so much information to really think about my existing bank. I had no idea how much more beneficial it is to use a credit union vs a traditional bank.”
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“The ladies (Rubi, Mary and Gracie) at this location are amazingly friendly, knowledgeable and always take care of their customers. Doing business with them is always surprisingly easy as compared to other loan places I've used in the past. I would recommend them to anyone wanting a loan for any purpose due to the simplicity of the business they conduct at this location.”