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8:30AM - 5:30PM
1941 S Interstate 35 #105, San Marcos
Banks
“I experienced bank fraud and an attempted scam of all my funds. These people were able to get into my account enough to move funds around.
Luckily I had wonderful help from Alex in the fraud department and then went to the San Marcos location where Brandon, Amanda and Lauren helped me. They did everything needed... spent hours helping me... even reaching out the next day to see if I needed anymore help.
These people are not only professionals... they made me feel like family.
You have great people working for you!”
“My boyfriend needed temporary checks immediately, and Jacob printed some right up and ordered a set to be mailed. He was able to write a check right away without any problems. Great customer service!”
“We have been using Schertz Bank & Trust these last couple of years for our small business - in San Marcos. The whole staff is always friendly & very helpful. They treat us like family & always take care of our banking needs.”
“Steven Hernandez at Sunflower Bank has gone above & beyond!
When I could not make it to the bank to sign a document, Steven Hernandez came to my front door to get the required signature. That is customer service that is above & beyond.!!!”
“Angelina helped me set up my accounts properly, she is a great asset to the bank! I’ve been with the bank for 20plus years with my business in north Austin area but I still use First Lockhart because of great employee like her.”
“Aspen is an absolute pleasure to have helping me manage my affairs. From walking me through the two-factor authentication system to never failing to provide a great customer service experience that keeps me coming back time and time again.”
“The employee who helped us was incredibly helpful as well as so kind and patient with my toddler. She even brought her a piggy bank and book! LOVE this location.”
“We needed a document Notarized in a hurry and Lori was able to assist us and was so pleasant to speak with. Would definitely recommend working with her at this location.”
“I had to come into the bank today because my mom's bank account was NSF for some reason. Mia was nice enough to to help me by finding the reason that she was overdrawn. She went out of her way to help us and we appreciate it very much. I highly recommend this branch and Mia for any of your banking needs with IBC.”
9AM - 5PM
1190 Thorpe Ln, San Marcos
Banks
“I recently had the pleasure of working with Krystal T, from UFCU Bank Loan Department, and I can't say enough good things about my experience! From the moment she called me, she was incredibly caring and attentive, making me feel valued as a customer.
She walked me through the entire loan process with professionalism and patience, answering all my questions and ensuring I understood every step. Krystal T even took the time to discuss insurance options, which I greatly appreciated. Her sweet demeanor made what could have been a stressful experience much more enjoyable.
Thanks to Krystal expertise and support, I felt confident in my decisions and left with a loan that met my needs perfectly. I highly recommend UFCU, especially if you have the chance to work with
Krystal T! Thank you for making this process so smooth and positive! I love UFCU!”
“This is by far the best ATFCU branch I’ve ever been to. The staff is so wonderful and tentative to everything you need. I had a small issue with banking online and I went in and was helped immediately. Every single person that works there is friendly and eager to help all the customers that came in while I was there. If I could give more than five stars, I would. 10/10!”
“Very clean and well maintained. I like that a staff member greets you at the door and directs you where to conduct your business. It is the closest Chase Bank to where I live and was still a 27 minute drive, so I was relieved to have a good experience when I arrived. The transactions were smooth and friendly.
The parking is tight, so exercise patience when trying to find a spot.
Thank you to Debbie for efficiency and kindness today.”
“Rob Velasco is the online representative who patiently and effectively helped me with my claim dispute! He also helped me download my new Apple Card to my wallet while I wait for my physical card. He made the process so easy! Thank you Rob ??”
9AM - 5PM
300 S L B J Dr, San Marcos
Banks
“I had an appointment at 11 am and Odi was at the door to greet me. I was there to refinance my car, which I have never done before an Odi was so knowledgeable and explaining everything to me and made everything so comfortable she took the best care of me and the manager as well!”
“Thank you to Ms.Ross for helping clean up the mess of our account getting hacked. There was alot to fix and she did it. This is why we have been with RBFCU for over 20 years. Thank you very much.”
“I’ve been coming to this location a couple of times; and Leah Basby helped me out with the issues I had ; She EXCEEDED my expectations with her customer service, very professional and kind. Definitely 5 star. ⭐️⭐️⭐️⭐️⭐️”
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“The ladies (Rubi, Mary and Gracie) at this location are amazingly friendly, knowledgeable and always take care of their customers. Doing business with them is always surprisingly easy as compared to other loan places I've used in the past. I would recommend them to anyone wanting a loan for any purpose due to the simplicity of the business they conduct at this location.”