Charlotte Russe is a destination for the latest clothing, footwear, and accessory trends with great prices and sales. The pricing is excellent and unbeatable, adaptable for many shoppers. It is a nice place to grab some basics and on-trend items. The employees are noted for their kindness and great, helpful customer service, readily assisting shoppers. The store is also recognized for handling returns smoothly. Many find the selection recommended for clothes, prices, and attention.
The customer service is awful. We were made to feel like an inconvenience when we needed a dressing room opened. The overall vibe of the employees was negative. They all need some serious training or should be replaced. If you have a choice, please shop somewhere else.
December 2025
Customer service is trash they don’t speak to u if you’re black just fyi. Buyer beware this crew isn’t it! Depressing if u ask me!
December 2025
Very bad service. It was 7:20, the store closes at 8, and they refused to open the fitting room. This is truly ridiculous.
