Hertz Car Rental - San Marcos - Auto Asap Hle
Car RentalHours:
3209 I 35 Frontage Rd Building B, San Marcos TX 78666 Hours
About Hertz Car Rental - San Marcos - Auto Asap Hle
Hertz Car Rental - San Marcos - Auto Asap Hle is frequently described by customers as the best Hertz location they have experienced, with super friendly, accommodating, and amazing staff who provide actual good customer service. Reviewers highlight that the team goes above and beyond, creating the best customer experience they have ever had with a car rental. The location is noted as convenient for avoiding a return trip to the airport. However, the location has significant limitations. It does not offer after-hours or late drop-off, as it shares a facility and does not control the gates. It also does not provide rides after dropping off a rental. The hours are described as inconvenient. The facility itself is noted as odd, with unclear instructions. The automated phone system is reported as unwieldy and a chore to navigate, though reaching a person is possible. Customers should confirm drop-off logistics directly, as arrangements made with national representatives may not be available at this specific branch.
Most Recent Reviews
September 2024
The people were friendly. My issue is that I used the toll road and they charged me a 100% convenience fee.. In a word “scam”.
August 2024
I have rented so many cars from hertz from many different states and this hertz is hands down the best one I have been at. Super friendly and very accommodating. So nice to get actual good customer service from a hertz place.
June 2024
Dell and Tara are absolutely amazing! This has been the best customer experience I've ever had with a car rental. They went above and beyond!! No more Enterprise car rental for my family and I!! Thank you HERTZ!! ??
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