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“Can't say enough good things about Madelyn F. and Amoco! Madelyn was extremely helpful and went above and beyond for us! Amoco - Santa Fe was great! Thank yall!”
“I come to the south shore location to do most of my banking and Alejandro is always so friendly and delightful. Today I overheard an elderly member ask for him and the lady working told him he was on a call. The elderly man told the lady working what Alejandro helps him with and she was like we are no suppose to do that for you and at that moment Alejandro came in and she some what scolded him about it. I understand policy and procedure as I have them at my job as well but for elderly members helping them fill out a slip and them verify it and sign it is a nice way to help those who need just a little more support and guidance due to age. I appreciate people like Alejandro who take that extra step or help someone who needs it even though he might have gotten him in trouble. Alejandro keep doing an amazing job providing excellent customer service and experience cause that is what it is all about.”
“I visited Openland Bank and had the pleasure of working with Loan Officer Makiesha Wright. She was absolutely wonderful! The entire process was smooth, quick, and stress-free.
If you need assistance with your banking or loan needs, I highly recommend stopping by Openland Bank and asking for Mrs. Wright. You’ll be in great hands!”
“Dalton Bennett has taken care of me several times in the League City branch. He is very professional and took care of my needs efficiently. He made me feel very welcome in the branch. GCEFCU is lucky to have him on staff.”
“I’ve been banking here for 30 plus years and I can tell you that the staff is stellar! They always serve me with a smile, providing a kind and helpful atmosphere. Couldn’t imagine banking anywhere else, truly.”
“Christyn Potter helped me today navigate several issues. She was very supportive and professional. She supported me through the whole process ! Very happy with her and Openland as a whole. Thank you so much Christyn for all of your help !”
“The MOST frustrating automated attendant service ever! The really bad news is that they state that this is their new and improved system. The system first disconnected me after I had been on HOLD for several minutes. Then I tired calling the branch office directly but that just connect you back into the automated attendant. I selected the extension number for the branch that I wished to speak with and it transferred me to an extension that only went to voice mail and stated that the mailbox was Full. I'll end up having to drive into the branch office to get the information that I need.
UPDATE: Just a short time after posting me Google review, I received a call from Gina at Wellby and she expressed her concern for my complaint and offered to assist me over the phone. I appreciate her prompt follow and her concern for Wellby's customer service. Hopefully, the auto attendant will improve in the future.”
“I just felt I had to educate the masses on the incredible experience I just had with Wellby Financial at the Texas City/ LaMarque branch and My personal banker Hope Martin. I recently worked with Hope on a few financial tasks I needed to take care of and from the 1st second meeting her and discussing what I wanted to do till the last second she sat there and listened and then went to work on making my asks a reality. The professionalism was outstanding and she was super knowledgeable with my options i had available and the input she gave me back was so invaluable. I am so much happier today with my financial security and future. If you need a financial institution/credit union I highly suggest you go visit the team at WELLBY here they are on an entirely higher level compared to banks and other credit unions i have delt with over the years. Hope has secured my future with Wellby and me wanting to build this relationship with Wellby as much as possible I truly feel them on MY TEAM there will be no financial hurdle I cant handle. Thanks again so very much Hope and Wellby what yall did meant a lot to me and you have earned my trust & loyalty!!”
“Oldest CU in Texas - great personal service - no automated you speak to a realPerson and the loan rates are GREAT / best in Galveston County”
“I had the most amazing tiller a lot of times. People make me feel uncomfortable. Look at me and judge me before they even know me because of my tattoos and sometimes I like to wear my pajamas LOL. That's this. Filming was very, very friendly. Probably the best bank teller I've ever had. I didn't catch her name but she's new there and I believe she was a Manager loved her we'll definitely be going back LOL”
9AM - 12:30PM
351 FM270, League City
Credit Unions
“Kim Cooper is absolutely great she went above and beyond to get my loan done, she stayed late, had to do deal with another financial institution and a dealership that made it very challenging and setting road blocks the hole way thru it, I would recommend this bank and her as a bank manager to anyone of family and friendsAppreciate everything kim”
“I have been working with Amoco as a new member the past two mornings and have been met with the most exceptional customer service experience ever! Everything was done electronically. So impressed!”
“Allissia was very helpful when opening my new account, she helped me begin to build my credit by applying for credit card. The process was so easy, I definitely recommend her to anyone needing help with their credit !”
“Excellent customer service and friendly employees at this branch location! They were extremely helpful in helping me take care of my account when I was unable to get the same service at a location on the island. Highly recommend this Wellby location for their dedicated customer service. Thank you!”
“Ms.Audrey is the best hands down no doubts about it, she’s patient and she’s kind very very helpful Ms.Audrey helped me get my first auto loan she made sure I knew what was going o. Every step of the way even though it was a long process Ms. Audrey made sure it was a smooth ride for me and I thank her a thousand times over for that:) Ms.Audrey is going to do big things at Wellby!”
“I called in to get assistance with an online banking issue I was having. Catherine was very kind and helpful, she resolved my issue within minutes which allowed me to do what I needed to do. Love the customer service AMOCO provides!”
“Went in spoke with La Tisha I was having an absolutely horrible day customer service over the phone definitely did not help but from the moment I walked into the branch La Tisha got right to worked and made my whole banking experience better! Thanks!!!”
“Jasmine Hernandez was incredibly helpful! I came in needing to withdraw cash for several different transactions, and she handled each one efficiently and with great attention to detail. She was friendly, professional, and communicated everything clearly throughout the process. Her kindness and excellent customer service made the entire experience smooth and stress-free. I highly recommend stopping by this TDECU location in Texas City and working with Jasmine if you have the opportunity!”
“Just wana shout out Latonya she helped me with my truck loan and was positive the whole time and kept in contact with me on updates even tho the truck had 200k miles she knew diesels can be driven many miles and she worked her butt off for the loan for me she deserves a lot more recognition than they give her and I hope she gets put in the manager position soon because she really deserves it.”
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“Friendly helpful staff who are ready to answer any questions and have the latest promotions, or help fix problems. I have been with this branch for quite some time the service is great.”