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“I recently had the pleasure of working with Debbie for my mortgage loan, and I must say that she was an absolute pleasure to work with from start to finish. She was incredibly knowledgeable, professional, and responsive throughout the entire process, which made it all go very smoothly.One thing that really stood out to me about Debbie was her ability to explain complex mortgage-related concepts in a way that was easy for me to understand, this was a huge help to me and made me feel much more comfortable with the process.Additionally, Debbie was always available to answer any questions or concerns I had, and she did so promptly and with great care. She was also very patient and understanding, which I appreciated very much.Overall, I would highly recommend Debbie to anyone who is in need of a mortgage officer. She is a true professional and a pleasure to work with, and I am so grateful for her help in securing my mortgage. Thank you, Debbie!”
“This was my first ever bank account and Nancy was very helpful with helping me create it. She was very straightforward when helping me make the account whilst being quick at the same time and was overall a very good worker and person.”
“I was thinking that I will never make a profit out of it but now I’m convinced she’s a real Woman You have to give her a try. you will never regret it GOD will continue to bless you”
“I normally do most of my business at the New Braunfels location. Today was an exception.
Jocelyn ( I hope I spelled that right) was a great help for a buddy of mine cashing his check.
Loved her attitude and sense of humor.
Keep up the good work!!”
“I had a really good experience recently with a teller inside. She was so friendly and patient as my family had several things to cash and deposit. It took a while and she was never rude and very thorough with the transactions. I never got her name but the receipt says Teller 609.”
“I visited this location (Schertz Texas)to Open a bank account for my Construction & Remodeling business I was helped by a young girl by the name of Melissa Chapman who assisted me in the process and was very helpful in answering all my questions. I would highly recommend this bank to any persons looking to open a personal or New Business account . Thanks again Melissa!!”
“I was really upset and distressed over an issue on my account. After the csr failed to resolve my issue, I went into the bank and spoke with one of tellers. She went out of her way along with a manager, to ensure their was no suspicious issues on my account and they created a new acct for me. I value the service I received and will never forget it.”
“I was welcomed in and the teller was super kind. Everyone was friendly and kept me updated. Jeremiah was extremely helpful, caring and sociable. I had a wonderful experience and am happy I chose Bank of America!”
“Giovanni is super informative and hands on helpful with any questions about my account. My daughter just opened her first account and walked her through the Chase ap and gave her great advice.. Thank you Giovanni!!”
“I love this branch! The manager is amazing, always going out of her way to help customers. I have been a customer for 4 years almost and every time I go in the staff is helpful and kind. THEY are the ONLY reason I am sticking with BofA!”
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“I recently sought service for a personal loan at the Schertz branch of Security Service Federal Credit Union. I was assisted by Jo Mendez -Tsosie who had also assisted me previously with a home loan. Both times she was knowledgeable, courteous, and thorough in addressing all of my questions and explaining the details of the loans. She accommodated my needs perfectly and made the process most enjoyable with delightful conversation and efficiency. I highly recommend her services for the excellence in which she conducts herself as she attends to the needs of her Security Service patrons. I always have great experiences at this location, as the rest of the staff is also warm, friendly, and provides exceptional customer service.”