O'Reilly Auto Parts store #1398 in Schertz, Texas, offers a wide range of parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, and builds custom hydraulic hoses. Customers appreciate the friendly and knowledgeable staff, with employees providing excellent customer service, offering assistance in selecting parts, and teaching how to replace items like windshield wipers. The staff is quick to help by calling in parts from nearby warehouses if needed. Visitors note a minor issue with handicap parking enforcement, but overall, the store provides helpful and efficient service. Customers often mention the staff's friendliness, helpfulness, and willingness to go the extra mile, making this location a convenient choice for auto needs.
Lynn and the other associate tonight were very helpful tonight in helping me by installing My new car battery.
March 2026
Fast, efficient, knowledgeable, and friendly. Always a pleasant experience given the reasons I frequent there.
February 2026
Excellent service 👍👍👍 very friendly and helpful. I needed assistance with batteries for my car keys and the team member was so helpful. He located what I needed, installed them and I was out of there in 15 minutes 😎😎😎 kudos and hope he gets a raise for great customer service.
