RBFCU is described as a great place to be a customer, with kind, courteous, friendly, pleasant, and professional service. Reviews highlight helpful staff who go out of their way to resolve issues and provide secure, easy savings programs. While lines can get long at this busy location, members report feeling valued and at ease. Several customers note long-term satisfaction, with one member of over 26 years thanking the credit union for its service to their family. The overall sentiment is one of trust and appreciation for the customer care provided.
