“This will be our go to auto shop for as long as it possibly can be. We took our vehicle there for the first time this week. Brian gave us a run down of everything that could be done and then detailed the more immediate needs. They had the car fixed up ahead of schedule and went above and beyond to make sure our tires were safe for an upcoming trip. They even put together a bag of snacks for my two kids for the road trip! The customer service and genuine care for their customers are unmatched. I’ve never been treated so well by any company. Thank you so much!!!”
“Calvin:
My business relationship with Discount Tire started in 2008 with a tire warranty for the tires on my new Honda Civic Si. Discount Tire handles ALL of our vehicle tire needs, now.
9 of 10 people will complain about even the most miniscule item they didn’t like involved with a retail transaction.
Only 1 of 10 people will take time to pay a compliment, formally, in writing or to a manager, when exemplary service has been provided.
That written, this message is to compliment the GREAT customer service provided by Calvin of Discount Tire Schertz, TX.
Calvin greeted me with a full warm smile, eye contact and a firm “neutral” handshake. (Thumb up and pinky down or vertical. This handshake demonstrates, “I consider you an equal”.)
Calvin asked for my service need. I had a “16-penny” nail in my truck tire. Calvin scanned the tread depth on all tires, a safety check, and verified the vehicle mileage.
Calvin got my vehicle completed quickly and even had the air pressure corrected in all of the tires.
Calvin, during a completion update, shared a little time discussing the automotive business in general.
Is a brief chat with a customer important?
Yes! Building and maintaining business relationships occurs over time with consistent customer service performance. Each interaction provides the opportunity to further the relationship.
Well done Calvin!
Discount Tire has earned ALL of our tire business.
Thank you, Calvin and Discount Tire Schertz, TX.”
“Jessica is the best. Always on top of her game, she knows her stuff in the office and out of the shop floor. Always impressed with her professionalism and knowledgeable assistance.”
“Brought one of my Audi for a nail in the tire. Quick reliable service. Hours of operations were perfect for a Saturday morning before the rush…definitely recommend this business”
8AM - 6PM
6708 Guada Coma Dr, Schertz
Tire Dealers
“I was told by someone at headquarters, that they would work with me on financing tires, gave me store managers name and no. I made appointment, thought they weren't going to follow through and the next day they asked me back in and when I left 45+- minutes later I had 4 brand new tires on my old truck!!! Thank You Discount Tire Co. Marble Falls Texas,Very professional all the way around! ;-)”
7:30AM - 5PM
17051 I-35 N, Schertz
Tire Dealers
“I can’t say enough good things about the Southern Tire Mart in Schertz. On my way to work, I discovered my car battery was dead. I managed to get a ride to work, but I was stressed about how I’d be able to run errands afterward. I called the Schertz location to explain my situation, and that’s when I spoke with Ramnses, and he truly went above and beyond.
Ramnses was incredibly kind, understanding, and solution-oriented. He listened patiently as I explained my situation and offered a creative and convenient solution. He said he could send a technician to pick up my car keys at my workplace, then go to my nearby apartment to replace the battery. That flexibility made all the difference for me.
Ramnses really stood out. He treated my situation like it mattered and made sure I was taken care of without adding stress to my day. Aiden, the technician who changed my battery, was also great, very professional and efficient.
Thanks to Ramnses and Aiden, what could have been a frustrating day turned into a really positive experience. I’m incredibly grateful for their help and highly recommend this location!”
“I love coming here no matter the problem big or small these guys always come thru there hard work and dedication to there craft is unmatched. I came in for a question cause I’m not a mechanic and know nothing about fixing cars they are a tire and muffler mechanic shop but still helped me out with my window not rolling up changed my brake pads and rotors for a affordable price. They are super respectable and awesome highly recommended shop they deserve 10 stars thank you guys for all that y'all do!!”